Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersDonna is an outstanding asset to your team, your two drivers were super helpful
efficient and friendly
Great service this far, still to arrange drop off to destination in NZ but due to Level 4 lockdown things are on hold. Looking forward to NZ economy opening up a bit.
Very good . Stuff arrived without any damage . Delivery boys were very professional.
We have been using conroy for over 20yrs. We moved from NZ in 2000 and have moved house in nz and Australia many times. Conroy were always the cheapest quote given. They have always been punctual and they treat our furniture with care and respect. Cannot speak highly enough of this company.
Amazing service and my goods arrived quickly! Within two weeks! Unfortunately a couple of damaged items but that is to be expected. Very happy with the service.
Sharon was great to deal with and coordinated professionally with Elite (Beth). The unpacking process was fast and efficient. There were some chips and dints in my furniture, but nothing too major. As a point of improvement I would have preferred not to have 6 staff members reassemble my bed in my upstairs bedroom in light of the social distancing requirements but note these are extenuating circumstances.
I repeatedly advised I needed my goods to be cleared in Italy. Regardless they were sent to Rotterdam where they are now stuck. Even before the borders closed I had the chocie of paying $1000 to clear them there; or tto change my residency status in Italy to have them cleared in Italy where I have diplomatic status. As a resultt I have nothing, I will be paying storage. And I still have to decide how to cover the extra cost, and find ways of changing my status in order to get my goods. I AM SO ANGRY. I have the screenshots of my repeated requests, and the assurances from all the COnroy staff that it will be cleared in ITALY. I have also let you know my predicament, and have yet to have anyone offer assistance, or any compensation.
Everything appeared to go well over the two days of packing. I cannot say for sure how well things were packed until we open them at the other end. But my interactions with Isaac were respectful and helpful. He sent photos so I could see how things were going. The job was done in the agreed timeframe. Given the COVID-19 restrictions, I was not able to meet with the packers but I left detailed instructions. They followed these well and checked-in with me on anything they were not sure about. Thank you.
The gentlemen that moved our house were SUPERB. Not sure how many compliments I can give here, as they were:
- on time/early!
- friendly but very professional
- quick but careful
- insanely hard workers
- packed the truck like magicians
In fact, the entire experience from the gentleman who gave the quote, the moving organizers, box and packing material delivery to the actual move was excellent, and exactly the reason this is our 3rd move with Conroy.
Keep it up!
~ The Palmers