Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersExcept for the blunder caused by the the Brisbane office which was sorted 1 day before the ship docked at Fremantle, the rest of the move went like clockwork and was completely trouble free from start to finish. Many thanks to all the Conroy staff for making it so easy.
Your staff were fantastic to work with. They were professional, and did a great job.
I had spefically had a box with all the bed hardwear (bolts etc...) in a clearly marked box, this was impossible to find when shipment arrived as it had been reboxed without a thought to remark the Conway rebox. This led to no beds being assembled as we only found the box after the great delivery folks had arrived.
Also working with two seperate subcontractors, one in CA other here in VA was not the best , specifcally finding out I had an additional $750 to pay for delivery, even though I had seen short based trucks arriving all the time in our subdivision with 20ft containers on board. So very frustrated at having to pay only because they didnt have the right delivery truck. Poor customer service, even though 750 was reduced to 500 for inconvenience, sorry but that 500 should be reimbursed to me by Conway.
Very pleased with Dennis, Travis, and Jermaine. They all worked really hard, and were all terribly polite
Overall I am very happy with Conroe Removals. The women in the office are very helpful, and saw my account through problems from my end very nicely. A special thank you to Redy and the other delivery guys. Great job with a very kind spirit. I appreciate the good service. barbara
Packers and unpackers were very professional and helpful.Desciding what to put on the list to bring was diffuclt ,if some one had been able to come to the house it would have been easier but over all a good move.
I was very disappointed that the large battery that powers my camp fridge was tipped up and a large amount acid leaked out. Therefore the battery was ruiened. This was noted on the he eekevery sheet and no one contacted me in regards to it. Akdova large crockery pot was broken.
Dear Conroy, your own company provides an excellent service from the quote right through to the packing. Everyone was a pleasure to deal with within your company. Unfortunately, the company you use in the UK, you just need to look at their Google reviews to see the kind of appalling feedback they receive consistently. They have screwed up the delivery my goods over the last couple of goods and every time there is something they need to correct they charge me. The last straw was when their truck drivers received 240 pounds (pounds!) of parking tickets for parking with their wheels on the kerb (a traffic infringement), and also outside the arranged time for them to park with the local council, and they tried to make me pay the fines! Every time they have to correct a delivery (things that were not supposed to end up in storage did end up there) they charge an extra 70 pounds. I would use Conroy again if I thought they were not working with the UK Company, but it doesn't matter how good your company is, if I end up with the UK Company at the other end then I would not use Conroy. You really need to find another partner because working with these people, no matter what they quote you, is going to damage the reputation of your company. Read the online reviews for the UK Company - not just one or two but dozens of 1 star reviews and 2.2 rating overall.
Conroys Made my move so much easier from Brisbane, my furniture arrived nz with good feedback.
Can not fault the service - staff were on time and very helpful.