Customer Reviews

The initial appointment with Justin was very professional. Dealing with the admin staff and operations and booking department was awful, very unprofessional. The pick up and delivery stage of the whole process was fantastic, the two guys who picked up and delivered were fantastic and very professional and looked after our furniture very well. They did an amazing job.

As for the admin team and operations departments, they need to work on there customer service in a big way.

Brilliant service, thank you! Special mentions to Darren & Crumbs, Peter & Brad, Craig & Sharon, for looking after us so well.

Very friendly delivery guys who delivered my shipment from Japan well ahead of scheduled time on delivery day.  Happy with the service.

Ladder missing, I know ive lost that forever..... but everything else was there.

Was told from the Brisbane end what to expect regarding the unloading of container in Auckland and re packing after customs inspection. Was told contents would be repacked and wrapped in removal blankets for the journey to my address. This did NOT happen. Three items of funiture were damaged and I was horrified as the container was being unpacked to see my lounge suite on its end sitting on the bare dusty dirty container floor covered in dirt dust and wood chips UNPROTECTED. 

This was disgusting. Allthough not damaged it took a long time to individually pull all the hardwood chips from the container floor out of the armrests of two fabric lounge suites. This is NOT how you move customers belongings....

I do not know whether the driver and his offsider had actually packed the container in Auckland or not, but were happy with the way they unloaded and their professionalism.

Great service professional friendly staff will recommend to friends and family