Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"made the whole process easy and a lot less stressful"
5 Stars
"informed each step of the way"
The service was great from the time we dropped our cargo off at the depot to the delivery. We were informed each step of the way. The staff were helpful and friendly.
"Absolutely brilliant service"
Absolutely brilliant service, and the team were a delight to work with. Will highly recommend them and already have.
Regards
Wana
"It was a pleasure from quote to delivery"
It was a pleasure from quote to delivery. David was helpful and happy to take the time to explain cost and handling.
Annalise was happy to answer all our questions and handle the paperwork.
the loading crew were efficient and care taken with the fragile items.
Please pass on my thanks to the team.
I would be happy to use Conroy again and recommend them to friends and family.
"every possible contingency was foreseen"
Excellent. All our concerns were answered, every possible contingency was foreseen, emails were answered quickly and in a friendly fashion. The person that turned up to give us a quote was very experienced and full of information. The adult and young lad that turned up were very friendly and explained what they would be doing and how long it would take. We were very surpried at the care the took as we thought that we had packed most things adequately. They proceeded to wrap just about every thing in what looked like bomb proof tape and packageing. They refused help in carrying some of the stuff up the steep path from the house and up the drive. They were fast , efficient, took lots of care and even refused a tip. It arrived in Vancouver much faster than we expected. It must have been shipped almost immediately and the qoute was much less than anticipated. The lady that we are dealing with at this the Vancouver end appears totally overwhelmed with too much work and little support. Things were always going to happen and never did and still haven't. E mails went unanswered for too long resulting in phone calls. Stuff has still not cleared customs (after 1 month) . She did realise that it was a long trip to Vancouver for us and suggested that she send us power of attorney forms so that she could see to clearance. We are very grateful for that. But we still haven't got the forms. She is also trying to arrange storage in Cranbrook, again we are very grateful for that as it means easy access for us. Fortunately the delays are a real help to us so we are not too concerned about them and maybe if we had expressed a more urgent need, things would have gone a lot faster.
"super friendly"
The service from Australia was great. There's just a bit of miscommunication with the NZ office team. The delivery guys both Aus and NZ were great and super friendly.
"Service and followup has been excellent"
Used your company twice over past 3 years. Service and followup has been excellent on both occasions. Staff very helpful. Thanks everyone.
"Professional in every phase"
Outstanding Service. Professional in every phase of our move.
"extremely professional"
Lee in the Perth office was excellent and extremely professional as well as knowledgeable. Everyone in the NZ depot have been amazing too. Couple of very minor issues but they are all on the ball and sorting it out for us. Very happy with the service and have already recommended to others.
"So Aussie Brilliant , NZ not !!"
Our dealings with Australia Conroys was excellent, however NZ Napier were not as helpful , couldn't give us a delivery date till the afternoon before it arrived the next morning.
Then a box was missing and I was told they would ring me back and let me know what was happening, but I had to keep making the phone calls. Then I got a call the next day to say , someone was at my house with the box. Would have been nice to know, I was at work and had to leave.
So Aussie Brilliant , NZ not !!
Vicki from the Perth depot is amazing, I have never moved contents overseas before and she made the whole process easy and a lot less stressful. The gentlemen who packed our goods were super friendly and professional. I certianly reccommend Conroy Removals! Thanks team.