Customer Reviews for australia to overseas

I was extremely happy with Conroy for their services. Every step of the way they kept me informed of the progress of my shipment. Their quote was very competitive, they arrived promptly, packed carefully and everything went smoothly from start to final delivery in Auckland. I would unhesitatingly seek their services in future if the need arises.

Thank you for the survey as it was a prompt for me to acknowledge the great service I received from both your Brisbane office and Sydney office (Kim Stevens) who helped out while John was on leave.  No question was an inconvenience to anyone and email responses were brilliant.  I can't thank you enough.  Also the delivery men were polite and so very efficient it made me smile as I did wonder how they were going to get the box done the stairs, but they took everything in their stride.  My sister is New Zealand was so very happy to receive the blanket box.  I will definately reccomend Conroy Removalists if I hear of anyone looking for a removalist.  Regards Gayle

From the very start of our journey with Conroy’s we were over whelmed by the customer service we received. Firstly from Justin who came to our home and went through everything. He was so approachable and spent time when we had questions etc. we had five companies out and only two we would recommend in personal service. But on saying that Justin stood out 100%. Our next dealings were with the ladies in the office (Melbourne) wonderful, responsive and always easy to get hold of.  The two boys that came out to do our packing were fantastic.  They were quick and efficient and worked really hard. These boys earned their money.  Next we moved and arrived back in NZ. We had several updated emails and Henry from Conroy’s was great to deal with for the arrival of our home belongings. The two men that came to deliver were very friendly and chatting but also very quick and efficient. There was a bit of a drama when they left as the Manager of National storage Garlands rod came and got us and started off by using fowl language as apparently the driver had clipped the top of the building and she went on and on and on and then showed us a tyre track where as she said he had hit the steel pole and taken some paint off. She kept  going on about paint and how they were...fowl language. She said about 200times I have them on video I have them on video. Personally I think she is on a personal power trip because no manger reaches and behaves like that. If you have the video ring you guys , send an email and a damage bill.  Anyway I did not contact Conroy’s as Like I said she was over the top for a very small dent and piece of paint.   Then she went on about a fire with Conroy’s which was inappropriate but I guess she was angry.  Unfortunately we wanted to store our belongings with Conroy’s but we were told that we could not come and go as we wanted and that Conroy’s had to have a staff member present at all times other wise we would not be with National storage.  So all in all a big 100% customer satisfaction with Conroy’s. I will totally recommend Conroy’s to anyone.

Everything this side went very smoothly.  The counterparts in the UK were struggling a little - it seems the systems aren't quite geared to allow for a different Sender to the Recipient.  It's as if only one party can 'live' there, which means that communications aren't always going to the right person.  Fortunately, we know the recipients well and have been able to smooth things out by forwarding emails, etc. when required.  I'd consider that the only spot where you could possilbly look at improving.  Everything else went really great and we would be sure to use you again in the future!  Thanks again!