Customer Reviews for local

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.6 from 1,030 reviews

92%

Of clients surveyed said they would use Conroy Removals again

92%

Of clients surveyed said they would recommend Conroy Removals to others

" took really good care"

Review for Moving Locally submitted on 26/06/2015
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The guys were lovely, made it easy to move and no stress on our ends. They took really good care of our furniture when getting on and off the truck. Great service 

"Congratulations! And keep up the good work"

Review for Moving Locally submitted on 22/06/2015
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We found the service, the specified times and the staff to be of a very high quality. Congratulations!  And keep up the good work  

 

5 Stars

Review for Moving Locally submitted on 19/06/2015
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5 Stars

Review for Moving Locally submitted on 17/06/2015
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"A good experience from my first contact"

Review for Moving Locally submitted on 11/06/2015
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A good experience from my first contact with Glen and then though the girls in the office. Issac and Riann were terrific.

Thanks to all.

"up to the expectations"

Review for Moving Locally submitted on 10/06/2015
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The service provided was up to the expectations without any issue.

Thank you

Best Regards,

George

 

Review for Moving Locally submitted on 27/05/2015
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"The guys were great"

Review for Moving Locally submitted on 26/05/2015
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The guys were great!! Thanks

"Great service all round"

Review for Moving Locally submitted on 19/05/2015
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Great service all round. Thank you.

Review for Moving Locally submitted on 15/05/2015
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There was one specific communication issue that lead to a less-than-efficient delivery process for the team. Despite my efforts to clearly show the type of the access @ Parriwi (by sending photos to Conroy management of all access points WITH exact measurements illustrating space dimensions) this information was apparently not made available to the removal team [Shaun, Cory, Ben & Tony]. This impacted the efficiency and time-span for the team, however, they did not waver from their ability to live up to the Conroy brand. In fact, they remained in good spirits despite the job taking longer than it perhaps should have - and they still had to get back to the depot and then get home - making this a longer day than they should otherwise have had to endure. They were a credit to the company! I suggest in future that front-line teams are fully informed to the best of operations knowledge concerning the execution of both pack-up and delivery conditions for removal contracts.

Response from Conroy Removals:
Hi Ross, Many thanks for your valuable feedback, it greatly appreciated. Your comments regarding the our internal communication has been well noted. This is an area of our business that we pay particular attention to as we are very aware of the down stream affects. Unfortunately in this instance it appears that we have missed the mark which now provides cause for review of our processes. It is however great to hear that our team on the day were able to overcome the obstacle in good spirits.

Review for Moving Locally submitted on 14/05/2015
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The service and assistance I received from the staff both in Durban and Brisbane has been fantastic, I would readily recommend your services to anyone. The office staff here in Brisbane were very supportive and helpful waiting for me while I sorted my banking account out and the two gentlemen who did the delivery were superb.
I should like to mention the packers from your associate company in Durban (Biddulph), in particular the lady called Precious, she is worth her weight in gold, she works twice as hard as the rest of the team who were sent to pack my belongings. She is a true leader, friendly, hardworking, great company and an excellent advert for her company, I cannot praise her enough! I hope this review is shared with them as I would like her management to know what an asset she is to their business.

Review for Moving Locally submitted on 13/05/2015
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The guys were great very pleasant and easy to deal with

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