Customer Reviews for local
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again92%
Of clients surveyed said they would recommend Conroy Removals to othersSuper efficient
The 2 men who completed our move were very professional and friendly and completed the task in a timely manner however unfortunately it was noted that our TV was packed into the truck on the short side and has come out badly damaged and unusable.
Professional
The guys were very helpful and professional
Appreciated.
The two guys who moved my furniture did a great job - on time, efficient, no fuss.
Just as importantly, they were happy, friendly, decent guys - something that is very much appreciated.
We were quite disappointed with the packing service. A team of 3 arrived on the first day, only for two of them to leave shortly after and left 1 poor guy to pack the entire house. After 10 hours he had barely made it through half the house. The following morning a team of 5 arrived to finish the packing and uplift, which was fine, and the got the job done. However, had we not already moved the entire downstairs ourselves in the days prior (we wanted to make a headstart), it would have taken them another full day to complete the packing. Our expectation was that the uplift would begin first thing on the 2nd day, which would give us the maximum time to unpack at the other end, and that the boxes would also be itemised. This was our experience when we previously used Conroy Removals approx. 20 months ago when moving from Melbourne to Brisbane, and the service then was excellent/highly professional (5 star). This time around for our local Brisbane move, the service was not up to the same standard, and we were left feeling like it wasn't great value for money.
Great Service
Great service, flexible with dates, no need to book too far ahead, professional polite people, very careful with the load. I also liked that the container is packed and stored, as opposed to packed and unpacked into storage. Estimate was impressive too, they get you to guide them through the house and show what you need to pack away and do the estimate of the required container size. Plenty of packaging materials available at no charge as I had a couple of boxes worth of stuff still after packing. Definitely will go back to Conroy and recommend to friends.
Professional
On time, and very professional . Was more than happy with the move . Will recommend you if I hear of anyone moving.the guys were very helpful.
Professional
The removal team were very professional and did a great job with care and precision.
Customer service was on par with others,
The movers need to be more experianced at moving larger items like fridges and tool cabinets , it's not all about muscles but also being smart and careful not to dent scratch items, how to move items and other opions to use in moving items. no blankets used to cover items and protect from scratches, Next time I'd definitely take the insurance as I would have claimed on the scratched and dented, items it would have made it worth the 1000$ . Using my own equipment to assist them in moving my items shouldn't have been an option for them and they didn't ask to use my equipment either. It's expected they should have their own moving equipment. The truck was a container truck which handicapped the crew by having an additional step which had no ramp. Would I use your services again it's a "maybe" but definitely with transit insurance. Removal Training should be a priority.
A big thank you to all 3 guys that helped us move. Super efficient and friendly!