Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Extraordinarily friendly and efficient"
"Great service all round"
Great service all round. Thank you.
"Great communication"
Very happy with the arrival of our goods. Although there was only one wine glass broken it won't alter my future use with your company. Thank you very much
"Great communication"
Great communication throughout the moving process
"Friendly personal service"
Really happy with Conroy as a whole. Friendly personal service and great care was taken to pack items. I might make a suggestion that when packing furniture especially antiques it would be preferable to consider taking them apart before wrapping as they are usually made up of components that would easily pass through a door no unscrewing necessary.
"The best so far by a fair measure"
Excellent sales, packing (Napier NZ) storage (pre delivery) and delivery (Sydney) teams. We have moved interstate and internationally 4 times in last 7 years and Conroy have been the best so far by a fair measure! Well done to all associated with our move. Rennert Family, Sydney Australia
"Smooth communication"
Smooth communication. Much better than the customer service that we had received by the original removalist company (Crown Relocations ) in the country of origin.
We would like to thank the Australian delivery team for going above and beyond last week. I was put in hospital for emergency surgery and my wife and 16 year old were left to work with your team. I was extremely happy with the way my wife was assisted and supported during the move into the new house and would like to use this as a platform to say a big thanks.
Doug Chappel
There was one specific communication issue that lead to a less-than-efficient delivery process for the team. Despite my efforts to clearly show the type of the access @ Parriwi (by sending photos to Conroy management of all access points WITH exact measurements illustrating space dimensions) this information was apparently not made available to the removal team [Shaun, Cory, Ben & Tony]. This impacted the efficiency and time-span for the team, however, they did not waver from their ability to live up to the Conroy brand. In fact, they remained in good spirits despite the job taking longer than it perhaps should have - and they still had to get back to the depot and then get home - making this a longer day than they should otherwise have had to endure. They were a credit to the company! I suggest in future that front-line teams are fully informed to the best of operations knowledge concerning the execution of both pack-up and delivery conditions for removal contracts.
Extraordinarily friendly and efficient.