Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersI have waited a bit to send this as I have been a bit upset about the move sorry.
The service we recieved prior to the move was excellent and I would like to thank everyone involved.
The day of the move was very different though. The driver Dave complained from statrt to finish. His offsder was good. Dave swore continuously in front of my wife and daughter. He damaged the front lawn of my house and the neighbours nature strip while moving the truck. I had put coverings on the floor to save the carpets from damage but he removed them and consequently the carperts were filthy and we had to have them steam cleaned. He didnt get everyting into the container and packed items from the garage that were not supposed to go, so there were items stowed in the hungry box as per page 6 of the inventory and marked left off load. I dont know what has happened to these items, are they in storage in Perth?
Thank you
Stephen
This is my fourth experience with Conroys which speaks for itself. Thanks to Lee, Vela and their excellent team in conjunction with Keys.
Amazing - from start to finish. All our items turned up safe and secure and in a great timeframe. The whole process was easy and communicated thoroughly.
These guys are the best hands down, will be using again if we decide to do a big move again.
From start to finish this was a great experience. I originally looked into moving myself from Lennox Head to Melbourne but the cost and availability made it hardly worth my while. The service at every stage was excellent - from quoting up, to organising days to collect and deliver, careful handling of goods at both ends, to coming back to pick up empty boxes. Couldn't be happier with the move.
I have to say with that your service has been terrific...from communication, to ease of payment, to follow up - Helena has kept us in the loop every step of the way. I also would love to note with ABSOLUTE enthusiasm how amazingly fantastic Will and Justice were (the heavy lifters!) who you contracted to do the actual moving of our items into our garage and up the flights of stairs to our flat. I was beyond thankful for their strength, their politeness, their kindness. I am hoping that they are well paid and compensated really well for their professionalism and speedy unload. a+++++ all around. I did not have a chance to tip them and would love to do so if you let me know how I can do this.
Service was generally good in all aspects. They were flexible in rescheduling a delivery date. I just had one glass jar that was broken which was inexpensive and not much of an issue. There was a chip in my bedframe which seemed to have happened during the unloading period (as I found the chuck of wood around my apartment) rather than in transit so more care with furniture when unloading would have been nice. I liked that the stickers they used for my furniture was easily removable and did not leave any sticky residue. I also liked that they included mattress plastic sheet, however my mattress underneath did have some dirt marks which would have likely happened during the uplift/packing stage. Overall, good service with some small areas for improvement. Thanks
I've used Conroy for two overseas moves, and overall on both occassions I would say you've been great, thank you. This time around the removal team in Auckland were fab - fast, careful and fun to hang out with for the morning. Communications between removal and delivery were thorough, and I felt like I knew what was going on. The delivery team here in Sydney were nice people, and got the job done quickly, but they were rough and a couple of items got damaged as they were being unwrapped and moved around the house.
Great polite efficient service both from removalists and Rhonda who organised everything thank youpp