Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersEverything is good except price could be lower a bit.
Only thingbis not to give the customer a time frame if you have no idea how long it is going to take as i was told 4 to 6 weeks and it took over 10 weeks. I was also lied to by the shipment people as they told me my container was on board the ship when it wasnt as i have a mate that works at the ports and could see where my container was and he advised me that it wasnt on the ship and was still sitting in Perth.
Removalists were punctual.
Thank you for the excellent service, we are still unpacking and have yet to arrange the removal of the boxes.
Great service, this was out 2nd overseas move with you guys and again very happy
While we waited almost 5 months for our gear to arrive, (I realise shipping is a little more difficult in these times)I cannot fault the service received both in NZ and Australia. The guys in NZ who packed up did an excellent job and completed it in a timely manner. Only one small dish arrived with a crack in it so the packing was done very well.The guys who delivered it on Thursday were very helpful and professional, my husband said he could not fault them.The only thing I would say was a negative was lack of communication with the shipping delays, if we had of been notified of the delays we would not have had to get so annoyed with timing, like I said we were aware of how shipping is now but no one contacted us for over two months to let us know what was happening. Other than that I cannot fault the service.
Excellent service from start to finish. Courteous and helpful as well as careful.
Excellent service from start to finish. Courteous and helpful as well as careful.
Awesome service and communication from start to finish.
I feel like the communication on costs and process needs to be outlined better. Things were all communicated via email. On this survey I would have added a "Maybe"column on this one. I don't know if I would or would not use the service. The guys who unpacked my stuff (removalists) were outstanding and very helpful. That part of the move was great.