Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersJanelle Maybury is fantastic! Very responsive to my requests for assistance . Couldn't be more thankful to Janelle and the team.
This company is professional and trustworthy in every way
Fantastic you customers service was brilliant
well done
Excellent communication
Excellent communication the whole way -thank you!
Been waiting for goods to arrive and the first I'm told goods have arrived is by way of a invoice for storage
Overall the customer service I received from the Conroys team, both in Melbourne and New Zealand, has been very good.I am grateful that most of my items arrived safely and undamaged. However, it was disappointing to find that the front of my fridge door was damaged in transit, as well as one of the feet from the fridge was missing. The TV cabinet had also been damaged on one edge as it looked like it had been dragged along the floor on its side and the bubble wrap had been ripped. I chose not to claim on these items, as the cost of the excess was more than the cost of repairs.I want to give a huge shout out to the NZ team especially, for their professional, helpful customer service. Particularly Susan West and Cindy Eichstadt in the NZ office, who were always so helpful and easy to deal with regarding the storage of my items for 10 months in Tauranga.
And a huge shout out to the fantastic guy and woman from the Tauranga team (apologies for forgetting their names!) who delivered my goods on Thursday 28 October 2021. They were super helpful and friendly and unpacked and set up all my furniture really carefully and professionally. They also made me aware that I was able to arrange for someone from Conroys to collect any boxes I didn't need after I'd unpacked them, which was done by a couple of helpful Conroy's guys today.
Thanks again for making the move from Melbourne to New Zealand far less stressful than it could have been.
We highly recommend Conroys removalists. We are doing a international move to Jordan and we have had to change things a few times and nothing has been a problem for Claire to organise. Great communication from Claire , very fast and efficient packing, loading and removal of our belongings by the boys. 5 stars from us
Initial contact and pre-move ladies were so accommodating answering questions and keeping in touch with the updates. Karen was great to deal with. The two men packing and loading on move day were amazing. I can not recommend them highly enough. Their friendly happy attitude was greatly appreciated. The way they worked so hard to fit everything into the container and the way they worked together was wonderful. They were amazing and made our move so much easier. the crew in Brisbane were good. The young guys kindly put boxes in the right rooms and were happy to move furniture into place. Over all, Conroy's did a great job.
Swift and professional, highly recommended