Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersWhen the contractors arrived at 7 Poplar Street on Friday morning, their paperwork from Conroys indicated they were dropping off 2 cupboards when in actual fact, there were approximately 45 plastic crates as well. Seems to have been a communication breakdown there somewhere however the job got done to our satisfaction. Very obliging staff at both park Ridge and Townsville
Conroys Removals was on my radar on the basis of a very favourable recommendation from friends whose house contents Conroys moved from regional Victoria to regional NSW. From the time of quotation to pick up (in Brisbane) and delivery (to Melbourne) of my furniture, Conroy's service felt personal and met or exceeded my expectations throughout. Their price was competitive (I checked before placing my booking) and my dealings with (mainly) Steve in the Melbourne office were friendly and informative. I'm very happy with my choice.
Team worked hard, fast and professionally.
Great. The delivery was on time with no breakages.
Great professional crew. Good service. Fast. No problems.
If we're referring to the overall experience, from the packing in South Africa, to arrival at our house here in Albany then we'd have to say that the experience was traumatic. But it was all at the South African end with BOS Logistics. All went well until the actual packing day when 3 men were dropped off at the house to do the packing. They were clearly not well trained and did not follow instructions. It is of course a very big job to do in the space of a day and a half but there was very little supervision and we ended up with many of the things we treasured left behind, whilst much of the things that we could have done without, were packed. Instructions NOT to pack certain things were not heeded - mainly due to lack of supervision. The packers just grabbed everything they saw and packed it up regardless. Hence the lack of space for the things we really wanted. Delivery in Australia was a pleasure though. The guys who delivered our things did a marvellous job - very cheerful despite the steep driveway that had to carry everything up. Nothing was too much trouble for them and they kept us informed of their movements at all times. Very good service indeed.
Very efficient and friendly staff. Packed everything and delivered on time, will definitely recommend using Conroy again!
Very friendly & efficient service, both in Melbourne & Brisbane. Josephine in Brisbane & Janelle in Melbourne were excellent. Guys in Melbourne interrupted their lunch break to receive cargo & the guys who delivered cargo in QLD couldn't have been more helpful. Whole experience 5 star.
What a bad service! Extremely disappointed in the service that has been provided both in NZ and AUS. Your customer support and communication is well below average and your DOOR TO DOOR service provided is a load of crap.. fine print - your not delivering half of my goods to my front door. Which the conversations I had with your staff on the phone led me to believe you were able to deliver all of my goods. I will not be be using Conroys again or suggesting you as a company to any of my family or friends.