Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersWe had no issues at all. Everything went smoothly from start to finish. Very happy with the service.
Had a few issues with NZ biosecurity, as the inventory prepared by the packers was not sufficiently detailed. Everything was packed to a high standard though.
Great service! Shawn and Lance were not only extremely helpful but they made the whole moving experience, surprisingly, a lot of fun! Everything was also in fantastic condition upon arrival. You have one happy customer here.
Horrible experience. Rude and aggressive team in London (in my opinion) who caused stress and demonstrated very little interest in customer interests
Service was immediate and well planned..Received in N Z and delivered to our Store in Wiri Auckland Thank you Conroy Removals. Regards John Rudd
I have two main comments:1. The delivery took very long: six months. Even considering the distance and the covid situation, I feel that this is excessive. I have had goods delivered from NL to AU before and they took 'only' 4 months to arrive (which was considered long).2. There seemed to have been no communication between the Dutch side of things (Windmill Forwarding) and Conroy Removals. I had to explain the delivery situation twice, once to Windmill and once to Conroy. Windmill ensured me that the delivery situation was within the quote, Conroy said it wasn't and I had to pay extra.The logistical handling as such was fine, the people collecting and delivering the goods on both sides were pleasant and efficient.
From the initial contact requesting a quote to delivery of our things we have had fantastic communication will the staff, receiving regular updates all the way. Everything was well wrapped to ensure their protection, though we have discovered on unwrapping the mirror its frame is broken in 2 places. (haven't put in a claim). The delivery guys were polite. I can't offer any areas to improve your service, very satisfied :)
I was very happy with the service received from Conroy Removals from the pick-up in Brisbane to the final destination in Tauranga, New Zealand. Conroy Removals were very professional and organised and I was kept well informed the whole way through the process. The shipment even arrived earlier than the expected arrival date which was a bonus. Would definiitely recommend them.
The two guys from Conroy's were obliging and considerate both in a Sydney and Perth. I will have no hesitation recommending Conroy's to any one needing your service. Please pass on our thanks and appreciation.
All together, the combined efforts of Windmill Forwarding in the Netherlands organising and packing up, with Conroy receiving and delivering to our new address in Australia was very positive. Clear communications, helpful and attentive crew and alround good service. Highly recommend both companies and would certainly use either again, should we have the need for them.