Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersUnfortunatly this was not a good experience. The uplift was not well organised, did not turn up on time, ran out of blankets and containers. Ended up rushing and several items were damaged. Many items had no protection. Then on delivery the team dropped all the things and left when they were supposed to unpack. Didnt even position the washing machine fridge etc, also found boxes in the garage that were labelled for specific rooms but they were obviously dumped in the garage as they were in a rush to get out.
Conroy office services and communications were efficient. Their delivery team was excellent - friendly, helpful, extremely hard working and practical.
Team was excellent. They arrived early, assembled all of my furniture and went the extra mile by even helping me place rugs.
From start to finish I found Conroys brilliant to deal with. You guys made our move to Australia so smooth.
A special mention for Debbie and Rebecca in the Auckland office. So helpful and patient.
And also the guys who picked up our belongings.
Faultless service all round. Thank you!
Conroy Removals was great, except that I have to call to schedule delivery. It seems they are too busy to maintain the excellent level of communications that the rest of Conroy seems to have.
I found Conroy to be very unprofessional in their communication, especially not enquiring the size of items and then when they come to pick up, the act as if it was customer's fault not to inform them about the sizes of items. Even though the truck arrived on time but they failed to put us to assured us that the truck will be there, which I believe was a very poor customer service. if you have young children like us and your your stuff has been picked up more than a month in advance and yet you are not sure if it will be there when you arrive there it is quite nerve wracking.
There were no issues and communication was excellent.
I do not really know how t rate my experience. I droped off my stuff on July 27, 2019, I was told it would take up to 3 month to reach destination.
The shippment arrived at Vancouver port aound Dec 1, 2019
I have not received them yet.
That is really disappointing