Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThe service in NZ was good no issue with the help I recieved on that side. Things fell apart in Australia largely. I was told that the items I was shipping weren't mine repeatedly. An incredible statement to make, the origins of that I am unsure it maybe customs but it was without any factual basis. Theitems shipped were personal effects that were stored by me at my mothers for years as we moved to Australia in 2012.I hadn't moved some items over at the time becuase we wrere apartment living in Sydney at the time. Most items were from my childhood and not essential to daily life. My mother died recently and it came to crunch time. So there were all these theories perhaps as to what I had shipped. I said repeadtly open the fricken boxs if you dont believe me.The whole customs fiasco was most annoying. Secondly, it seems to me at least that 'Conroys Australia' is in fact Chloe Strong she is Conroys. If Chloe goes on leave, 'tough luck' you wait. She does a great job I am sure, but your staffing seems a bit thin on the ground and there seems to be no plan B should Chloe disappear for days. I will leave that with you to ponder. The truck driver you contract delivered the goods exactly ontime as requested so that guy is a keeper.
We were impressed with the friendly and efficient service. Thank you.
i do not believe you could do any improvements, sevice was excelent, communication can not be inproved, i was impressed by your overall service from the time i first contacted your office in brisbane to the delivery of the goods in Napier,
thank you Conroys, and hi to David.
ray norrie
Thanks to everyone in the end to end process of moving our contants to our new home! It was a pleasure and excellent overall experience!
If this move was a sporting event it would be a ‘game of two halves’. The Australian half was superb from the moment I first rang John, changed the details etc and the boxes were picked up it was awesome service all round...
...the NZ half was pretty amateurish, they lost a box at the port, the paperwork on delivery had it circled which meant someone knew it was missing but didn’t tell anyone, it took 3 days to find it then the delivery van broke down so it wasn’t delivered when they said it would be (no one phoned to tell us either) then on the next delivery day they were outside their estimated delivery time.
so we’ll done Conroy Australia - needs work Conroys NZ
From the start we had nothing but professional service from the Conroy team based in Regents Park, Sydney esp from Colin Holloway! However, once we arrived in NZ, our container arrived much later than expected and we had a very difficult time communicating with Karen Lindsay, we feel she brought down the companies good name & hope that she doesn't treat other customers the way we were treated. However, due to everyone elses thorough help and friendly nature, we will continue to recommend your services to our friends and family! Thankyou Conroy Removals & God bless:)
I was extremely satisfied with everything you guys did for us thank you so much
Your guys were really fabulous and I would highly recommend your company to everyone. Thank you Conroys for making our move easy.
Gary was great in his visit to assess the house for a quote, and flexibile in meeting my time and money requirements. Isaac & his crew were fantastic - for packing day and moving day. Really friendly, super fast, very efficient and thorough - no damages, no breakages, very happy with the whole experience - thanks Conroys!