Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
5 Stars
5 Stars
Very clear and open communication, excellent staff + service- you folks aced it.
3 Stars
"All went very smoothly"
Kane, who carried out the delivery, was very efficient and helpful. All went very smoothly. Many thanks.
5 Stars
We were thrilled to recieve our belongings all in good order. We have moved continents a few times and this is the first time nothing was damaged. I might also add it was the cheapest quote and once it was on its way I was starting to get nerveous about how this was going to affect the out come. I neednt have worried. The guys that packed it in the UK were terrifc , and the same goes for the ones that delivered and unpacked in Australia. Thankyou very much. About to use you again here in Australia I hope the Aussie end are just as careful.
"very good at what they do"
The customers handlers did a terrible job repackaging the goods upon inspection. As a result there was damage to some of our goods.
However, the gentleman unpacking at our home were polite, efficient, and very good at what they do.
5 Stars
"From start to finish the services provided were outstanding"
From start to finish the services provided were outstanding. We were given a tracking number so were always able to go on line to see where our shipment was located, and when it arrived in Brisbane there were frequent emails to appraise us of the process through which it was going. Our only surprise was when the delivery was made 24 hours earlier than when we had been informed, by email and text, that it was coming! But a very welcome surprise so no worries there. Thank you Conroy Removals - every member of staff we encountered, either physically or by email were professional and friendly and we would certainly recommend them to others.
Ruined Motorbike
My much loved Indian motorcycle arrived dammaged due to lack of care and consideration. Due to bike not being loaded into the crate of the correct size and despite my constant requests to make sure that my motorcycle was correctly cushioned it has now sustained damage to the rear of suspension and wheel alignment both front and rear. I sent many emails making sure that my bike was being crated properly. I was assured over and over it would be, the day i left my bike at Conroys they assured me they would take the best care they could...so what happend...why didnt you do this for me? The Handle bar damage and damage to the footplates, brake levers and foot pegs and possible damage to forks and rear suspension was heart breaking to see I usually have a fair bit to say, today i was speachless as I wanted to cry when I saw what had happened to my beloved bike. I will also now have to seek the advice of the Indian dealership to find out if frame has sustained further damage that I cannot see. My Indian Darkhorse is only a year old . The front fork appears now to be out of alignment due to the strain put on by only using two tie down straps and with the impact of what ever happend to it spend 3 months leaning on a block of wood that had embeded into my engine, rather than its stand
This was the total of what I can see so far: HANDLE BARgrips worn down to the bear metal with a huge chunk missing. Front right running board and harness has now been broken so will need to be replaced for safety reasons. Rear brake lever damaged. underneath casing to gear leavers badly scored and damaged. I am gutted and feel very very sad that you have done this to my most treasured item. It has taken me years to save for this motorcycle it means the world to me and your lack of protection and care has cuase this damage.
TO ANY ONE IN THE BIKE WORLD DO NOT USE THIS COMPANY I THOUGHT BY GOING WITH A REPUTABLE COMPANY LIKE CONROYS I WOULD HAVE HAD A GOOD SERVICE. I PAID TOP DOLLAR RATHER THAN GOING WITH THE CHEAPER OPTIONS. I HAVE PAID THE PRICE AND WORST OF ALL SO HAS MY BIKE. I AM GUTTED
Nicky Ashfield - nickyashfield@gmail.com
"Excellent and prompt service"
Excellent and prompt service. The packing and wrapping in plastic was terrific. Male staff with a female client were respectful. Good admin back end and systems. Value for money. Thank you very much.
"Excellent end-end service"
Excellent end-end service, furinture well cared for and wrapped and delivered within expected time-frames.
Still haven't found screws for bed as not unpacked, due to still being in hospital.
Great job done by the guys, who were friendly and helpful.
Melbourne branch are friendly, helpful and the communication fantastic.