Customer Reviews

Great service from start to finish.  All staff were courteous, friendly, professional, and very obliging. All my belongings arrived safely - a credit to Conroy's careful packaging and handling. I highly recommend Conroy Removals.

From the very start of our journey with Conroy’s we were over whelmed by the customer service we received. Firstly from Justin who came to our home and went through everything. He was so approachable and spent time when we had questions etc. we had five companies out and only two we would recommend in personal service. But on saying that Justin stood out 100%. Our next dealings were with the ladies in the office (Melbourne) wonderful, responsive and always easy to get hold of.  The two boys that came out to do our packing were fantastic.  They were quick and efficient and worked really hard. These boys earned their money.  Next we moved and arrived back in NZ. We had several updated emails and Henry from Conroy’s was great to deal with for the arrival of our home belongings. The two men that came to deliver were very friendly and chatting but also very quick and efficient. There was a bit of a drama when they left as the Manager of National storage Garlands rod came and got us and started off by using fowl language as apparently the driver had clipped the top of the building and she went on and on and on and then showed us a tyre track where as she said he had hit the steel pole and taken some paint off. She kept  going on about paint and how they were...fowl language. She said about 200times I have them on video I have them on video. Personally I think she is on a personal power trip because no manger reaches and behaves like that. If you have the video ring you guys , send an email and a damage bill.  Anyway I did not contact Conroy’s as Like I said she was over the top for a very small dent and piece of paint.   Then she went on about a fire with Conroy’s which was inappropriate but I guess she was angry.  Unfortunately we wanted to store our belongings with Conroy’s but we were told that we could not come and go as we wanted and that Conroy’s had to have a staff member present at all times other wise we would not be with National storage.  So all in all a big 100% customer satisfaction with Conroy’s. I will totally recommend Conroy’s to anyone.

Only concern was having to pay extra for the vehicle because we hadn’t owned it for 12 months. When I made enquiries at customs NZ a customer service person said you own your vehicle even when it’s on finance. So no you won’t have to pay for extra vehicle charges. Disappointing getting mixed messages.

Amazing service from the beginning to the end.  This includes the quoting process, support in getting organised, information re customs etc, follow up support over transition period and changing addresses etc in NZ. Full, punctual and professional ongoing communication.  Great thank you albeit I was only a little customer sending household chattels from Darwin to Hamilton.