Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersA Few Items Damaged
5 Stars
Regular Updates
The staff at Conroy provided regular updates for our shipment between Portland OR, USA to Perth WA, Australia. Details about customs and quarantine were prompt and once our shipment arrived in Perth, it was on our doorstep the following morning. The gentlemen that delivered all of our belongings into our home did so with speed, care and consideration of the animals and kids in the house. Though I'm not planning on moving again any time soon, I would highly recommend the services of Conroy Removals.
5 Stars
5 Stars
"arrived securely"
Communication throughout process was excellent. Shipment arrived securely packed and was deliver to destination . All staff were friendly and professional.
Ok Service
OK so customer service in Townsville 5 star great effort and very helpful nothing a bother, did a great job at clearing the load . customer service from Melb was about at their convenience, and quite uncompromising. It was just lucky that it worked out , coming in late on a day off other wise I would have lost a day at work . My main concern Several Main items of furniture had been knocked around, a couple of things broken. One Item of I had origionally had wrapped in a thick blanket with fragile on had been replaced with thin bubble wrap and the top damaged cant replace that its an antique. The load unpacking , the fellas did a pretty good job , didnt scratch walls or drop or damage furniture . so the damage happened else where in the journey. Recieved , something that wasnt ours which I sent back .
"Excellent from start to finish"
Excellent from start to finish - only whinge is that it took so long for the container to travel, but I accept that was probably due to our move being over Xmas and dock strikes in melbourne!
4 Stars
Kept Up To Date
I was kept up to date constantly. Thank you for the wonderful service.
4 Stars
Happy With Every Step
We were posted almost every step and very happy with the service
Janelle in Melbourne was very friendly and helpful but told me that I couldn't get any insurance except for total destruction because Conroy Removals didn't pack the boxes. Also I am unimpressed that my antique camphor chest arrived sitting on its end on the floor without anything under it such as a blanket to stop the grazing that happened. My lounge chair had a leg knocked off and the fabric underneath was ripped.