Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"service was perfect"
Polite Delivery Men
Excellent polite delivery men, Manny & Darren
Poor Communication
Service was great from pickup to Melbourne. Emails all the way thru. Never heard from Sydney at all and had to ring twice daily before finally getting Silvan on day 3 to be told I had to pick up. Not until I rang head office and they got back to him did he finally ring and apologise and arrange delivery.
Stress Free Experience
The experience with Conroy was stress free and I was very happy with their service. The team was friendly and professional and I would use them again with no hesitation recommending them to friends.
"Fast response"
Fast response and effective communication. Happy with your service
5 Stars
"helpful bunch"
Very helpful, and friendly guys who fed well, worked with us to move three bedroom house contents from Bondi to the central coast in a day! Only reason it was longer day for them, was the vendors completing on the hse took longer than expected. From quote to delivery very helpful bunch would happily recommend national or international for removals. Many thanks.
"Several items were damaged"
Several items were damaged albeit minor but on a number of items. This is believe to be from in transit rather than during the move in. Also, the lounge set is extremely dirty and requires upholstery cleaning.
"helpful, efficient and friendly"
We were extremely impressed at how helpful, efficient and friendly everyone was. Most importantly, we were kept within the loop on the progress of our goods from beginning to end. Definitely recommend Conroy's.
Easy
Easy and quick service.
"making the move easy"
I was over come with how easy it was to move my goods from nz to Oz everything ran smoothly and in a timely manner thanks for making the move easy
"do it right or not at all"
The two employees that delivered our goods were nice enough, and one of them stated up front that they would unpack everything, however, he said that generally when they did so, past customers had told them to stop after a short period of time (he said 20 - 30 min) because it was just "too overwhelming" for the customer. I felt this was possibly rehearsed preemptively to deter customers from wanting it done, to talk the customer out of it before they even asked. I had also asked them both to keep our front gate shut as we had cats I did not want to get out because they are frightened of strangers but found the gate left open because they were chucking the packing materials on the front lawn and for a few minutes had thought I had lost a cat because of it, only to find the cat well hidden within the house. After everything was brought in, the two employees assembled our bedframe and removed the packaging of anything they had unwrapped. After they had left, scraps of cardboard from the wrapping were found throughout the house as if the cleanup was done hastily rather than thouroughly. But the most annoying aspect of the service was the bedframe. It was pretty evident that it was slapped together rather hastily and apathetically as the box spring wasn't even sitting within the bedframe, there was about an inch of exposed rail under the boxspring on either side and the rails weren't even close to being parallel. All that needed to be done is simply measure the width of the boxspring and assemble the frame to suit that width, otherwise the bed is not stable or safe. While I understand that they were probably on a time limit, I also believe that if you're going to do something, do it right or not at all, and they may as well not do it at all if it has to be redone by the cutomer.
No complaints as yet, all our boxes arrived and we are going through everything still but all looks in good order. Conroy service was perfect and we would happily use there services again in the future.