Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"nothing too much trouble"
4 Stars
5 Stars
"Excellent service"
Excellent service. Outstanding team; thank you Shawn and Joseph.
"poor organization"
The actualy delivery team were AMAZING, great guys, very professional and hardworking, I cannot say enough good stuff about them - however everything leading up to that was terrible. The correspondence and communication with the service team was vague and basically non-existant. I proactively followed up to understand the process and get my expectations right, but I never got straight answers from anyone, or in many cases, not response at all. We had to cancel a trip to be able to receive the shipment due to such poor organization by their team, as we were told it was either that date or waiting another 6 to 8 weeks (I continously followed up in the lead up to the expected quarantine clearance date to try and avoid this happening, but to no avail).
Delivered on promises
Guys were amazing.
Simon at the depot was great. Excellant service. He called me when he said he would call. Delivered on all his promises.
"a good service"
Overall, a good service starting with Sue at the Mount Maunganui branch. Thanks Sue for helping me out and Doug.
Thanks to the guys who delivered my D/Packs.
"Updated regularly"
Great company. Updated regularly. Glass broke on our photo frame but I guess that's the risk putting glass in. Thank yous
"hidden cost involved"
I wouldn't really recommend Conroy to anyone now, as you think your in for a good deal then they don't tell you about all the hidden cost involved once you get to your destination end. Not that happy with the services at all really.
"overal experience with Conroy was good"
Although Aussie Move did the actual delivery of the container, overal experience with Conroy was good.Would have preferred a phone call right after the goods had cleared customs
Guys who did the delivery were great. Very professional, and nothing too much trouble. We did send a few emails to Admin, but never got replies so were uncertain if they'd been received. No big deal.