Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,619 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"goods arrived safely"

Review for Moving Overseas submitted on 24/01/2017
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I felt there was a lack of disclosure as I was not advised of the high custom costs upon arrival of the goods at destination.  I found the staff in Sydney and destination very attentive - goods arrived safely

"Absolutely fantastic people"

Review for Moving Interstate submitted on 23/01/2017
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Absolutely fantastic people.Highly dedicated and jolly.Recommended.Spot on delivery time.

3 Stars

Review for submitted on 23/01/2017
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Conroy was subcontracted by Relo UK for the Australian leg of my delivery of my goods from London to Australia. My review of my overall experience relates more to ReloUK than Conroy - please see the following: http://www.removalreviews.co.uk/movers/relouk-639

It took me quite a large number of emails with Conroy to get to the bottom of what the charge from Conroy to ReloUK related to. The communication was somewhat better over the phone.

1 Star

Review for Moving Overseas submitted on 23/01/2017
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Goods cleared customs 2 weeks ago. Other than a demand for payment of GST + duty (which I did the next day), have not heard a single thing about when my items will be delivered. Have left voicemail, e-mails and still nothing. I'm pretty much consigned myself to the fact that I won't see my goods again.

"Great service and communication"

Review for submitted on 23/01/2017
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Great service and communication. Will definitely use again 

"highest level of customer service and professionalism"

Review for submitted on 23/01/2017
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Absolutely so refreshing to work with an operation who understands the highest level of customer service and professionalism. They actually do what they say and more. Such a pleasurable experience I fee like packing up and moving again. :)

"awesome young men"

Review for submitted on 23/01/2017
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kykym Mimbi and Dave were awesome .. well mannered courteous and we worked well together and our son to get the job done .. they are awesome young men and I feel part of the Conroy family 

"very satsified"

Review for submitted on 23/01/2017
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We were very satsified with the services of Conroy Removals

"excellant packing"

Review for Moving Overseas submitted on 23/01/2017
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Very satisfied with the excellant packing, dispatch and service at destination.

Thoroughly recommend.

"best moving company we have ever used by far"

Review for Moving Interstate submitted on 22/01/2017
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overall this was a terrific experience -- best moving company we have ever used by far.

There is some damage to my BBQ and also a basketball hoop, so I'd like to make sure someone gets in touch with me so that I can understand how to address these issues.

Response from Conroy Removals:
Dear Jesse, Thank you very much for your great feedback, we are pleased to have been of service. Our apologies for the damage to your items. We can confirm that an insurance claim has been initiated. Kind regards - Conroy Removals

"Communication and service lacking majorly here"

Review for Moving Overseas submitted on 22/01/2017
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It's been about 3 weeks since I have heard anything about our furniture after 4 emails and a few phone calls we are finally told our stuff is still waiting for quarrintine inspection then get a phone call to say it wont be delivered for 2 weeks at the earliest sorry not good enough. Communication and service lacking majorly here.

Response from Conroy Removals:
Dear Amy, Thank you for your feedback. We will have our New Zealand co-ordinator confirm the current status of your shipment so you know exactly where it is and when you can expect delivery. Kind regards - Conroy Removals

"incredibly helpful and extremely hard working"

Review for Moving Locally submitted on 22/01/2017
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Extremely pleased with the shifting team. They were friendly, incredibly helpful and extremely hard working. No request was too much and they took incredible care with our belongings. Everything was placed exactly where we wanted it and nothing at all was damaged.

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