Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"excellent customer relations"
4 Stars
I have already done this survey and have to say again how disappointed we are with the whole process once we hit new zealand. Ifeel we need some form of compensation but know that wont happen and im not even claiming on our breakages as i had already put quite a few of the thing in the bin I cannot believe we were meant to take photos and get quotes who has time for that. We paid heaps for insurance and we are no liars. Even our tvs dont go. We are just gutted with all of it.
5 Stars
5 Stars
"easy to deal with"
My first contact at Conroys was a guy named John Rowden. He was so easy to deal with and made my shipment easy. This was so different to the guys at Mainfreight who stuffed around and then said they couldn't do the job... dropped me in it until I rang Conroys...thanks guys
"were some damages to our furniture"
There were some damages to our furniture and some items missing. I had paid for a crate for my TV but when it arrived it was only in the tv cardboard with some of my duvet covers and sheets inside it. Overall, they did do a good job but could have paid abit of attention to detail on some of the items to avoid damages.
fantastic
Conroy in Australia are fantastic New Zealand end not so good
3 Stars
"faultless service"
From the online quote to the pick up in Christchurch a faultless service. The price was great and the ongoing correspondence with both Brisbane and the staff in Christchurch let me know exactly what was happening throughout the entire process. I've already spoken of you professionalism and service to several people and won't hesitate to recommend you to anyone. Thanks very much, Kim
"goods arrived in great condition"
Thanks Conroy removals, I am very pleased with your service. Everyone I dealt with were pleasant and very helpful. My goods arrived in great condition, and with no fuss. Excellent service.
shipment took weeks longer
The service in NZ was very good and the people who packed and unpacked on both sides were great. I was really disappointed by the communications around my shipment in Australia. I was told my shipment would be in the country on the 2/11 and I didn't get delivery of my goods till the 15/11. I had to chase the Australian depot after I got an email to say my goods had cleared customs and quarantine and no one contacted me to arrange delivery. The shipment also took weeks longer than the 5-7 weeks I was advised and there were no issue that have should have caused delays.
Great service and excellent customer relations