Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Made my move easy"
"The guys worked very hard"
The guys worked very hard and were very helpful, putting everything back together and checking everything worked ok where necessary.
"Overall not nearly as good an experience"
We asked for a site visit twice to estimate volume. Despite that, it was wrong and we had to pay additional costs. Also, packers did not have enough boxes or packing materials and seemed in a great rush. There are a number of breakages. On US delivery end, very little information on when delivery was to be made and changed delivery date/times several times to suit their schedule. Overall not nearly as good an experience with Conways as when we had our Sydney delivery from Germany in 2014
"informing me of each step of the process"
I appreciate your professionalism in informing me of each step of the process and the two movers who came to my place for deliverying all my belongings hassle-free, intact, and on time.
"Thank you for the stress free move"
Thank you for the stress free move!! All staff were excellent with communicating the progress of the move and were super helpful in answering any queries I had. I would definitely use Conroy again and would have no issues in reccommending to others.
5 Stars
"polite and prompt"
Good service polite and prompt. Geoffrey
"Very thorough"
The 2 men were really helpful with the delivery, they also gave us advice on where to get other fixtures and fittings from in Australia which we didn't really know about having just moved to the country. Very thorough!
"very impressed with the administration"
We were very impressed with the administration staff at Conroys, Melbourne. Getting a quote was very simple and we were able to ask lots of questions. Filling out the paperwork for the move was made simple by being able to complete it at the office with a staff member.
Sadly we didn't experience the same satisfaction with the packers. Although they arrived promptly on the day of packing and were finished well within the timeframe allowed. They did however leave things lying around the house that we had to take up to them and remind them to pack, sometimes more than once and they didn't put any packaging around a fragile clock but yet packed things that were pretty much unbreakable.
Once our shipment arrived in New Zealand we didn't find people on the phone were very helpful. We were told things (container opened, cars cleaned, container fumigated etc) would be happening that day and yet the following day when we called things still hadn't been done. Once our container was cleared it was delivered promptly and unpacked quickly. We were led to believe that they would unpack our goods but this wasn't the case.
"Fantastic"
Fantastic service
"highly recommend Conroy"
I will highly recommend Conroy removals to any of my fellow SOUTH AFRICANS, the service and communication from Shannon was excellent.
"Always a pleasure"
Always a pleasure dealing wth both staff and delivery team.
Made my move easy and so happy now to have my things over here. Everything arrived in great condition no damage. Thank you