Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"goods delivered safely and promptly"
"lack or beakdown in communication"
It would appear that a lack or beakdown in communication took place, a shame really because the packing in NZ was superb
"Cartons were incorrectly labelled"
Cartons were incorrectly labelled at origin and caused significant confusion at the point of destination. We paid extra for the packing servcie to be completed to a professsional standard & this was not completed. Very disappointed
"not consistent with the timeline"
I was disappointed that the move was not consistent with the timeline given to us. Our furniture remained in Melbourne for almost two months before eventually being despatched to NZ. It also did not go to Wellington, but to Auckland and then was transported by land to Wellington - which meant that delicate items such as our fridge had to deal with the vibration associated with land transport. That said, Conroys eventually got the furniture to us on a Friday (but only after a few phone calls indicating our dissatisfaction with the time it had taken). The administration staff passed us around to others a bit but I found the field staff (furniture removal guys) to be friendly and efficient. Decent blokes who went out of their way for us. Because of that I will be recommending Conroy's services to others.
"a smooth move"
apart from tv getting misplaced (still hasnt turned up a week later - has been located) and very little damage, a smooth move
5 Stars
No issues apart from 2 of the 4 boxes smashed. A plastic container shattered and a steel container buckled by handlers. Customs failed to observe the packing order which resulted in a rare and irreplaceable Ferrari monitor scratched in numerous places. Moral of the story - the shippers have no control over the yobbo's handling our freight.
4 Stars
"great job on coordinating"
The Melbourne team did a great job on coordinating with the Singapore partner, we were kept updated on the status of our shipment, and the delivery team did a great job carefully handling our boxes.
"very well organized"
I would like to thank all the staff involved with my move. It was a very well organized operation from start to finish. Very friendly and helpful staff
Thanks to all
"Very helpful"
Very helpful. Had to change dates a few times and never got any complaints. Thanks very much guys
"thanks very much for looking after my precious goods!"
Excellent service, everything appears to be intact, no problems at pick up or collection, thanks very much for looking after my precious goods! :)
Excellent service - communication good from moment shipment arrived, and all goods delivered safely and promptly.