Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersVery good service and I would definetly use them again.
The team on both ends were fast, friendly and super helpful. Would of been great to have more info about delivery (I had to call a few times to confirm delivery). Also a few furniture pieceS arrived damaged/ scratched etc, some noted by delivery driver others have found as unpacking. Please advise how to go about claiming these.
Thank you
would not change a thing
The Melbourne part was seemless and perfectly executed.The customs clearance was excellent and seemless.The unload had a number of issues including timely arrival, then denial of a service we paid for, one of the removalists intimidating my wife a little bit. But once we made some calls it came back on track. The entertainment unit was dented, a light broken, parts of my vacuum I guess were thrown out with packing material... not sure if this is worth an insurance claim though as we did pay for insurance.The waste removal was seemless.
All in all - was a positive experience, delivery day was needlessly stressful and a little infuriating.
Great moving team, although I find no provision to professionaly wrap artworks etc completely bullshit.
It took a little longer than I had hoped to arrive, but everything was in good shape. No breakages, no mold. I had sat some things in Home Depot boxes thinking they would be repacked into the shipping companie's boxes and those boxes were crushed. I would advise other people not to use Home Depot boxes. I also wish I had used more Rubbermaid totes.
We haven't had our delivery yet. However a bit disappointed in the info on what is happening - we had to ask about our shipment (a phone call put through to Wellington was not returned ). We got an answer but no indication of when we might get delivery, even with a proviso on quarantine. The fact that this survey assumes delivery shows some internal comms problems. Bowever. We hope these are just Christmas gremlins, and delivery will be fantastoc as was the pack up
Communication was great , was kept up to date of where my shipment was.
The two staff members who helped at the depo to load up my belongings was very friendly and took care when loading up my belongings.
No complaints from me.
Great service and delivery from Conroy Removals.
Lost 7 boxes but found them within the day.