Customer Reviews

We had a booked removal to move our 3 bedroom house to our new house less than 7Km away. I received a phone call the day prior saying they will be on site no later than 0730, the removalist didnt arrive until 0825. Once they were on site they began to work and asked what wasn't to be moved, I explained in detail what wasn't to be moved. As I have a newborn I moved my child and wife to our new residence. On return to the house that was being packed up one removliest had helped themself to cutlery to eat his breakfast they had also helped themself to coffee in the coffee machine. I had an appointment I had to attend to and I explained to call me with any questions while I was away from site. I was told it was okay for me to stay at the new residence. They arrived shortly after 1330 and started to unload. They started to move the cot into the nursery and in doing so the dented the roof and then refused to move the cot. they then decided to place all the boxes in the living room as it was easier and quicker for them as they wanted an early finish. At around 1430 I was out the front speaking to one removalist as they had stopped for a break and noticed one of them acting very strange (high to there face).As I had a new born and didn't feel comfortable with him in my house I helped them to finish the removal as quick as possible. I returned to the residence that we had moved out of to find that they had left half the kitchen and had moved items from other rooms and placed them into the pile that we said wasn't to be moved. Outside there was items that had tried to be moved and then left as it was a to hard a job. When called and asked as to why they hadn't been moved the reply was "they told us not to move them" and that it was my fault as an ex defence member that I should have known! I was able to manage to get two removalist to come back and remove the remaining items, this was extremely difficult as the response was they did us a favour by moving 42 square meters and we were only quoted 30 square meters. If anyone reading this is wanting to use this company wear a body camera as they cut corners and place all blame back on the people moving.

Clint and the boys were amazing! They made our stressful time much easier. They are hardworking and efficient. Would recommend 10/10.

Excellent professional service. Communication was perfect and thus everything went smoothly. Will definitely recommend.

Despite the initial concern about the packing materials, we were impressed with Conroys' ability to adapt and resolve the issue promptly. Their professionalism and commitment to ensuring a smooth relocation experience were commendable.I would like to thank Rebecca, and Sophie for the initial communication and for keeping us updated and Pita, for reassuring us that our items will be packed with care once the items reach the facility he also made a point to share the pictures.