Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersYour employees caused damage to the house we moved into and the company has done nothing to repair the damage. Every time we try to make contact to ask what is going to be done we are ignored. This company is extremely unprofessional and I would never use it again.
whilst all the packers and movers were very pleasant, unfortunately there were damaged items:
3 broken items - 2 ornaments during packing and 1 cabinet leg (waiting for one of your guys to return it as he kindly offered to take it away to repair it.)Upholstered sofas and chairs all need to be cleaned due to the amount of 'fluff' which is apparently from the packing blankets (it was raining while moving) - I think you should cover things in plastic rather than fluffy blankets which stick to every upholstered surface.
I had a horrible experience with Conroy Removals and I would never move with them again. I requested a quote for my belongings to be transported from NSW to QLD and requested two dates next to each other, thinking the truck would do the trip in a day or stay overnight somewhere. The Quote Acceptance I received back clearly stated those two dates for pickup and drop off, I was happy with the price. Pickup went well, the boys did a fantastic job of repacking my stuff. I waited by the door at the dropoff location for most of the day expecting my belongings, per the Quote Accceptance supplied by Conroy. When I tried to phone Conroy there was no answer multiple times when choosing the 'current booking' option, when choosing 'sales' I was able to get through. A customer service representative scoffed and basically laughed at the fact I thought my belongings were on the way, she advised they were travelling by rail and in a storage shed somewhere, that they wouldnt be coming to me for over a month. This was distressing as I had things I was expecting to have available to me that I would now have to go without. The rep was able to bring it forward so it was only another 2.5 weeks until delivery. I was also invited to travel 100+km to their depot and get a carload of boxes or pay for my own truck to transport everything. The boys in operations at depot and delivery were great.
I would have prefered a bit more consultation on delivery time. I was just advised when my goods were going to be delivered and wasn't actually asked whether the time was suitable for me
Wonderful service by Conroy right from enquiry, packing up, communication and final delivery. Thank you so much. Great Team you have.
The boys who unloaded in mount isa were amazing.
I have got delivery yet. Uplift team & administration team all been great
The boys were efficient and helpful. Very happy with the effort and work put in. Worth every cent!
Very good communications from start to finish, efficient service and friendly staff
very prompt service and all out items were professionally packaged. All the crew were great and were very considerate in accommodating our needs. I detected a great team spirit with the crews that translated to the provision of an excellent service, thank you!
Brilliant Thank You