Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersNot impressed
Jose and Daniel were the best , nothing was to much
trouble ,
the guys in
melb and in Caboolture were friendly , helpful
and mindful of our possessions
cannot speak highly enough about the whole move
I would definitely recommend this co to anyone
thanks again
Overall, your service was fantastic! The only issue I encountered which made you lose a star was the fact that my mattress and matress base were clearly dragged on the ground. Now, the mattress was not damaged, but the plastic wrap was clearly damaged. The base, on the other hand, was slightly damaged on three of the four corners from being clearly dragged on the ground to the point where the plastic wrap was shredded.
Either the movers need to take more care in moving the items, or they need to be wrapped better to protect the items.
Very happy with sevice in NZ and AUS.
Our interstate move was made easy and stress free with Conroys removals.
I was very happy with your Customer service. It was very smooth and nothing was a problem. If I needed to ask a question Rhonda was amazing. I was just slightly disappointed in how certain things were packed. Our tv was packaged upside down and our sound bar and subwoofer was packed in the same box with a small chair some smaller boxes, Couch feet and pillows which it could have been damaged but thankfully wasn't. I didn't give instructions for the sound bar to be packed separately nor the tv to be packaged up right but I presumed it's common sense not to have a tv packed upside down. I also had rolls and rolls of used up packing tape shoved in our boxes when these could of been put in the bin not packed with our belongings I really did think that was quite lazy. Other than that I was happy with my experience.
The good thing is that the services were organized very quickly and without any delays. This related to delivery of the container to the destination address once it arrived in Australia as well as picking up the used boxes for the disposal. Disappoining thing however was that furnitures dimantled in the US for transport were not put together in Australia (we were told they will be). Also, the crew did not have any shoe covers or cover sheet so they were puting the boxes on the corridor and kitchen floor and not on the newly laid carpet, which caused lots of practical issues.
Every dealing i have had with a conroys representatives (removalists, admin team) were professional, helpful and fantastic.
Very impressed with the whole process and will def use Conroys again.