Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Did exactly what they said and kept in touch"
"Two issues resulted from the process"
Two issues resulted from the process,
I went to great detail before the pack to identify and declare all quarantine related item's. All that was required by Conroy was to fill in the box nos. Simple. Before the pack I grouped relevant items and notified the packers of the significance and what was required. Conroy did not fill in the box nos. I had to find and identify the items and send back to Christchurch for inspection by MPI. Not good enough from your end.
The second item was the delivery truck leaks! It is New Zealand and it rains. Some wet items were delivered, fortunately they were the type of thing that rain will not effect, lucky on your end.
4 Stars
"Really good experience"
Really good experience from the moment Justin came to our home up until our shipment left Melbourne! Thanks team!!
"constant contact with us every step of the way"
Highly recommend Conroy for all your moving needs, made our transition from Australia to New Zealand so much easier not having to worry about our freight because they were constant contact with us every step of the way, from us dropping all our boxes off to getting them delivered to wherever we wanted. Special thanks to Jaymee in Brisbane for making our move stress free.
"The experience with is and was exceptional"
The experience with is and was exceptional from Conroy's and would like to thank all the staff from the WA Aus office with deepest thanks for all involved and Lee your professional experience thank you from Ric and Anne.
"received regular updates"
This is the second time we have used Conroys for an International Relocation and we were very impressed with the improvement in communication this time. We received regular updates and even though there were delays we were well informed throughout the entire process. Thanks for making the move go so smoothly.
"made a very stressful situation far easier"
Thank you very much for your friendly and professional manner in handling our shipment from overseas. Your understanding and assistance made a very stressful situation far easier to overcome and achieve our goals.
"In general very happy"
In general very happy with the service received (pick up and delivery all on time and items in good condition at their destination). The only reason for 4 stars vs 5 was that I wasn't at least warned of the possibility of an additional ~A$400 'extensive inspection' charge at the Dubai/Abu Dhabi end - even knowing the possibility of this additional charge would have potentially changed how much/what was shipped. Granted that your final quote specifically excludes inspections however forewarning would have gone a long way to easing the pain of paying an additional $400 just to receive our shipping in the end!
"very happy with all services"
Our belongings arrived on 14th Jan 2016. Everything went very smoothly. AGS Movers staff helped us with unpacking, collecting empty boxes and working to our satisfaction. We are very happy with all services we received in Australia from Conroy Removals and at our destination from company they have chosen for us at other end. Thank you very much.
Kind regards
Andrew and Anna
"5 x stars from my husband & I"
I found Conroy Removal services excellent. As i was moving from NZ to Australia & had basic knowledge of customs procedures, they were very informative & helpful from beginning to end and kept me informed on how my goods were tracking. Once delivery was made, the guys were charming, friendly & very helpful & for anyone moving from NZ to Austrailia I recommend to give this company a call. They get 5 x stars from my husband & I
"an absolute push over"
I was extremely happy with the service provided to me by Conroy, I received everything I needed to know and do for my move very quickly and was helped all the way along from start to finish in the process. Conroy turned something that I wasn't looking forward to doing into an absolute push over and sorted all the paperwork for my departure from Oz and my entry back into NZ... and I've already recommended them to my mate who's moving back to NZ from Oz in 12 months time.. thanks again for the big help..... Tom
Good people to deal with. Did exactly what they said and kept in touch . Just one platter broken in shipment. Would recommend.