Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"thanks for the great work"
4 Stars
5 Stars
"the Aussie side the men were very friendly and I would recommend them"
We were not impressed by some of the advice given England side. We were told not to pack anything ourselves as their men would make use of space to best advantage. Our daughter has many cuddly toys and we thought they would be packed into draws and space in units etc, however we found that none were packed in draws but separate boxes and as we were billed for volume this obviously would have added to the overall bill. The packers England side were a mixed bunch and in particular the grumpy one who packed up my study didn't take care with some packing and books and dvd cases were damaged as a result. We have managed to lose a table protector for the dining room table which was presumably taken away with the rubbish on the day of arrival other than that the Aussie side the men were very friendly and I would recommend them .
4 Stars
"I'm looking forward to moving again!"
The Conroy staff were professional, friendly and accommodating! Moving is usually a terrible experience however Conroy made it very pleasant! I'm looking forward to moving again!
"I would be more than happy to recommend Conroy removals"
I would be more than happy to recommend Conroy removals, there management and friendly helpful staff, David , Lynn, the packing and unpacking boys were great the Oz and Kiwi team made the whole experience a lot less stressful. Thankyou so much for your time and effort everyone. Regards Essie
"Overall our experience was excellent"
Overall our experience was excellent, particularly the service and communications with Justin and Michelle and the standard of work by the packing team in Melbourne. Not a single piece of glassware or crockery was broken.
The NZ team was also excellent once communications had been properly established.
Quibles were minor. The truck from Christchurch to Wanaka was given the wrong address, 112 Aubrey Rd instead of 1122 Aubrey Rd which cost them an hour or so.
The one real negative was the service from TNT with the airfreight of the computers. They had the wrong phone numer, thinking my mobile was a NZ one instead of an Australian one which should have been obvious, and it's almost impossible to get in touch with them on their N Z website! 0800 numbers do not work from N Z!
And when the computers were finally delivered they were just left in an open garage with no signature sought.
I wouldn''t ever use them again and the service was lamentable compared with DHL which we had used a few months earlier.
But overall very well done and our sincere thanks for being so friendly and easy to work with.
"we are extremely happy with our move with Conroy"
we are extremely happy with our move with Conroy. Tom and Josh moved our things and were excellent.
"Very happy with the move again"
Very happy with the move again. Thanks for everything
1 Star
First and foremost i would like to clear up that on the pick up from Australia to NZ was an absolute delight so friendly and great service both from our consultants and the guys who did a great job in picking up our stuff. However since the arrivial in NZ this has been an absolute nightmare, i dealt with two consultants in NZ that only answered when quarantine was doing a check, hey dont get me wrong was little bit ticked when i had to pay an extra $250 all part of the procedure, water under the bridge now but dealing with a couple of despatch personell in NZ whom i dont wish to name 1st delivery was ok 10 mins late 2nd delivery was just as bad was told it would be here at a specific time and it was a no show had to make a call when it would be delieved and was told the nxt day at a specific time again no show and 3hrs late made a phone call again and was only abused by a despatch officer because he didnt make himself clear about which number he was looking for and to have someone like that yell at me as far as im concerned rubbish service in NZ......well he finally got my 1 item left to me and to think i was the bigger person to apoligise to him and not once did he apoligise to me for his behaviour all he said was it wasnt my fault AUSTRALIA 5 STARS........ NZ GET STUFFED my own country, would have loved for you to speak to my husband that way.
Hi thanks for the great work in getting Dawns house hold items back to NZ from Oz, great thanks to they guys in oz for the pack job, no damages, was delivered to Nelson in great condition