Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"a bit of fine tuning"
4 Stars
"I appreciated the fast communication and progress reports"
I appreciated the fast communication and progress reports from arrival to delivery. Truck staff were also polite and friendly.
John
5 stars
5 Stars
A great team of guys from the first contact,
" honest and open"
Great service, honest and open and responsible team you have it. Please keep it up.
"Very professional"
Very professional. On-time. Worked efficiently and very responsive to client requests.
"I will use Conroy again without hesitation"
From the quote in Townsville, to the pack, throughout the five month storage and the delivery near the Sunshine Coast, by Tokoa and Steve, the service was professional, friendly and a very good experience. I will use Conroy again without hesitation.
"Was very impressed with the service I recieved"
Was very impressed with the service I recieved from your Townsville branch. Office staff very professional and the guys who moved me were very helpful and respecful of my belongings. No damage to any of my stuff and did a very professional job.
"polite and helpful"
Staff were very good workers, polite and helpful. Thank you.
"friendly and knew their technique"
The guys were friendly and knew their technique. I appreciated their help.
"Will use for last container next year"
Great move little let down on other side ,Will use for last container next year
Having come from NZ to Australia with Conroys and having no problems I can only say my experience with Conroys Australia was disappointing. I constantly had to be on the phone for information on the progress of my shift and to have to ring up 3 days before my departure on holiday to Scotland and ask for the invoice to be emailed so I could pay it was unnecessary.
On arrival in Ch-Ch I had requested that one suitcase in particular be kept aside, no problem there in fact I was given the chance to have all suitcases listed in the inventory available to me, which I chose. Unfortunately the packers failed to list one of the cases and this one contains my laptop. So until I can find my own accommodation and have my consignment delivered I have no idea where it is.
So I think a bit of fine tuning of your liaising with customers and attention to detail in writing up the inventory is required.
C L Bayley