Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersSmooth, Timely Move with Outstanding Service
Excellent Communication, Professional Staff
Excellent packing of goods, excellent communication throughout the move, professional staff. Thank you!
Unfortunately the company you used to uplift my goods did not really give me the impression that they cared much about my goods. They did not take any care with my pilates equipment despite me explaing exactly how to pack it. It was not packed or wrapped at all and only wrapped in blankets. No care was taken to proxy the mechanisms at all. They disputed me explaining and asking for this during the quoting process. They broke crockery while packing the kitchen and also packed open cleaning products and food items into the kitchen boxes. I have no faith that my items won't be damaged on arrival. I was not provided with the correct wardrobe boxes and had to squish expensive items of clothing into small boxes the same for my linen. Called the move coordinator to ask for assistance and got none, she did not even bother to contact me back. The team leader shrugged off my concerns and said that the Cairns team was "not used to doing international packing and shipping." Extremely disappointed and concerned for my goods.
5 Stars!
Goods Arrived in Perfect Condition on Time
Every communication with staff across all areas of Conroy Removals was excellent. Super professional, nothing was too much trouble. I was kept informed at all times of the status of my shipment and above all the goods arrived in perfect condition on time.
Highly Recommended
Brilliant service. Highly recommended. Great communications via email and phone. Well priced.
Conroy Were Amazing!
Conroy were amazing from the initial quote through to delivery. The communication process was awesome I knew exactly where my shipment was every step of the way. This is my second time using them and I would use them again if I had to but I hope I don't have to lol! Huge thanks to Conroy!
5 Stars!
Great communication and delivery on time.
Patient and Professional
Right from the get go Conroy's have been amazing - like amazing. Every single person that we dealt with was so patient and professional.The young lads that came to remove our treasures treated every piece with the respect it deserved, efficiently taking care of everything. Correspondence has been 10/10. Highly recommended.
Thank you Conroy's for taking charge of what could have been the death of us!
Bless you guys.
5 Star Rating
Conroy Removals deserves 10+ out of 10
Both Conroy Removals Australia and Conroy Removals New Zealand are the best.
Here’s why:
Accurate Pre-Move Assessment(10+/10): As a middle class family, to ship our household goods of a middle sized house from Melbourne AU to Christchurch NZ we had four quotes from the most recommended,famous and popular sea freight service companies in Australia, Conroy AU’s assessment was the most accurate in volumes of cubic metres (matched our measurements), while another quote was three times of Conroy’s. Conroy Justin U. was quick and precise to the point, arriving on time, starting assessing immediately while answering our questions, and leaving quickly with a detailed quote from his colleague Claire A. in a few hours. Their professionalism and efficiency were impressive.
Affordability(10/10): Conroy AU’s quotation was pleasantly accepted by us due to their accuracy in volume although another was very competitive.
Packing & Uplifting (10+/10): Conroy three men came with a container truck like Justin U., arriving on time, packing and uploading immediately, non-stop, two hours later they were gone, job wonderfully done. Exceptionally professional and efficient.
Clear Procedures (10+/10): Conroy Amy M. provided simple instructions for filling the forms to ensure a smooth removal, her guidance and patience were heartwarming.
Well-kept Communication (10+/10): Conroy AU Tory D. and Conroy NZ Susan W. kept us informed of every event from Pre-Shipment Advice, ship arrival, quarantine status and delivery. New Zealand Susan W. was brilliant, kind and understanding, she arranged delivery as per our request and post-delivery rubbish (boxes and wrapping stuff) collection. When I called them, they immediately knew me based on my phone number so making things easier and quicker.
Prompt shipping and delivery (10+/10): Our Shared container shipping supposed to be a few months, but arrived in Christchurch within a month from uplifting from our house, super excited we were, thanks to the Christchurch local Conroy dispatch team, they were super commendable, delivered timely, quickly - two lovely girls (Gracie and Liv) - due to all boys busy on others - immediately after quarantine cleared so we could sleep less nights on the ground. Grateful to them and Susan W.!
All in all (10+/10): extremely happy and satisfied with both Conroy AU and Conroy NZ, would not hesitate to recommend Conroy as a top option for sea freight service. And we have been amazed by their quality services, high level performances from both the sides (AU & NZ).
Everything was well wrapped, boxed and delivered in the time frame they quoted. All staff involved were wonderful and so helpful, especially the office staff. My hat goes off to them. Thank you so much.