Customer Reviews for australia to overseas

Too often I was lied to by staff and kept catching her out on her lies. She told me the reason why my contents had to be split from my vehicle in a 20ft container that I paid for. Was due to me looking the soft-lift lid of the ute. I showed them when I dropped there ute off at the depot how to open the lid and I left it unlocked for them. Than she tried to say after I drove it into the container, they could not fit down the sides to put some of the contents in and that they were concerned they contents would damage the Ute during it's voyage. I told her, I did not park the Ute in the container that was your staff. Therefore my contents were shipped in another shared container, causing an even longer delay and  to top it off I received my ute with a flat battery and  a alarm that needed to be reset. The same staff member told me on the phone that I should not have turned the alarm on, I explained to her once again, that I did not drive the ute into the container. I felt ripped off that I paid for a service at a high price, and did not receive it.

I recently provided feedback and omitted to mention a special shout-out to Monica (Napier Office) & I would also like to correct that Janelle is in the Melbourne office (not the Napier office)