Customer Reviews for local

i asked for delivery at midday, they came at 3.30 i hadnt been asked if i wanted unpacking which i had assumed came with it, i asked if they would help me as i'm 68 and on my own and i was prepared to pay and would have paid extra if i had been asked but alas they said no it was too late and left me with huge cabinets, couches to lift on my own  and try and dispose of the cardboard and boxes, worst experience i've ever had. one young guy tried to help me when the cupboard almost fell on me and he was lovely but the older guy said they weren't there to do that i do not want a response i do not want to hear from your company ever again 

We used Conroy Removals recently and from start to finish was excellent, the people we spoke to on the phone we very pleasant, courteous and helpful, couldn't have asked for better then the two guys who turned up with a smile, Colin and George. We couldn't get into our new place on the day which caused a bit of stress but after a phone call to Conroy Removals they very kindly kept our things at the depot overnight and delivered next morning at no cost. Thankyou everyone, will definately use you again and recommend you.      Gail & Terry Jeffrey                                                                                                                                                                                                                                                              Redcliffe

Just one thing wondering about the half hour I was charged as I took it from 8 even though they turned up at 8:30 but they were finished by 12:00

Some feedback provided directly to Kim in Sydney the day after the move. Positive feedback for Harrison on the day. Thinking back over the years and times i have used conroys (IM) i would say the quality has slipped. To many items came through the front door as single lift and although some leather lounge chairs were export wrapped for protection they were roughly carried through doorway by one person, one chair damaged but i cant be sure where and how as it has been in storage long term. The level of care Syd > Melb and return was better than this recent move. I felt prevoius teams were invested and cared more, as it was with older experienced guys and they took the time to carry heavy items 2 person lift. Seemed as though the team were pushed for time and had one other stop after me. Was disappointed as I was not aware insurance was available for the move and had 2 breakages (emailed to Kim). I will acknowledge some boxes had deteriorated while in storage and i had accessed twice recently and did open cartons and didn't notice any damages on those occasions. Would i use and recommend again maybe. Thanks. Chris.

I apologise for my late response, I was and still am taken up with the house that needs a few touching up and landscaping and fencing.I have to say your service was superb, Your bunch of workers were efficient, effective and above all pro-active.. It was a pleasure to see them co-ordinate their tasks in such a way that made the removal look so easy. Rest assured I shall remember the name of the company whenever needed.