Customer Reviews for local
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again92%
Of clients surveyed said they would recommend Conroy Removals to othersTeach The How to Play Puzzles
Zero Respect for our Goods
It might have been the way our goods were driven over the front door threshold on hard trolley wheels (that sounded as though the door frame would break) or the fact that one of the crew dropped a large stack of boxes after overloading the trolley at least once. But the number of broken items delivered is the worst I've ever seen after moving house internationally and self packing at leat four times in the past 15 years. The fact that the LCD TV was delivered on its side in its original box which clearly demands the correct orientation, or the holes in the mattress bag made by the idiot mover in his haste to drag it onto the truck are evidence of the incompetence of the pickup crew. Clearly there's no way I could recommend or use Conroy again. The friendly customer service does not compensate the fact that Conroy's movers have zero respect for their customer's goods.
4 Stars
1 Star
It took two guys 2 hours to load and 3, yes 3 hours to unload due to one of the guys being sick and having continual cramps in his arms, hands, even his stomach!! So what should have taken just over 3 hours, took 5!!! I talked to the guys about ‘productivity’ and said I would not be paying for 5 hours and as I hadn’t been informed about paying ‘depot to depot’, I would not be paying that either. I even drove to the chemist, spent $14 on Hydrolite to help this guy. The other guy did work hard, but I was also unloading the truck to help out. This was a bad experience and I will not be using your company again!!!!
Quick and Efficient
Guys were absolutely fantastic, quick and efficient they were also extremely tolerant of my two young toddlers. Were very happy with everything that your company and the guys did for us. The only thing I would say is that we ended up doing serveral loads on our own if we didn’t do that we wouldn’t of been able to fit everything into the truck.
5 Stars
On Time, Efficient and Careful
The experience was excellent. The team were on time, efficient and careful. The performed without any mishaps or complaints. I have moved many times and your handling was among the best. The team were good natured and flexible even learning some Italian along the way. Well done. Also the office staff were prompt, timely, accurate and attentive.
The only consideration was that the truck could not take all the empty boxes and papers as it had another load. this is a minor detail and does NOT detract from the service. The team offered that they would remove the materials at a later date upon my notification. This was reasonable and appropriate. I put the Removal as a area for improvement (see below) but i recognize that the circumstances were such that it was not possible. So not a major issue.
This is a busy time for the movers and it was all handled expertly.
Friendly Staff
Good friendly professional staff. Minor dammage to just a few items.
We packed our own but you provided the packing materials. Quantity was good, tape great but the quality and variety of the boxes was a little disapointing.
Made Every Step Simple and Easy to Follow
Excellent team! Conroys make every step simple and easy to follow. They are there all the way and very obliging.
I would definitely recommend them!
"hassle free, damage free move"
We had the privelege of experiencing our first ever hassle free, damage free move with Jack, Cody and Genesis. The men were very polite and friendly, and they listened to our instructions and preferences and took extra care in moving our household furniture and items. We will be using your services again for our next move in 6 months time and will be requesting the services of these wonderful young men. Thankyou.
"good humour & unfailing courtesy"
It was a wet Friday and the hauling equipment (provided by a different supplier) wasn’t up to the job. Despite these hurdles, Tony and his crew from conroy soldiered on to finish the job with good humour & unfailing courtesy. We were very pleased.
Very Professional
Our removal and storage was completed very professionally. The staff were pleasant and everything was done to the timetable that was told to us.
To whom it may concern. I found the old guy with grey hair. Apparently, he was their boss, not that friendly he had no people skills. However, the young guy's with the tattoos over his body was a fantastic removal he was very fast and loved his smile. As for the third person was bit clumsy but happy personality. You need to teach those too old people how to put furniture inside the house because if I didn't show them how to put my couch inside, they wouldn't find out how to put my couch inside the house. If I had to use removals again, I will still choose you people but not this to old Men, unfortunately, perhaps if you teach them how to play puzzles hope they will learn them better how to fit furniture inside the house.
Thank you
Kind Regards
Dashe