Customer Reviews for local
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
92%
Of clients surveyed said they would use Conroy Removals again92%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
Very Helpful
Bigger Truck Next Time
I have used Conroy removalist for my last three moves. This move was very slow due to having a small truck resulting in a all day move . I have half the items I have in the past and this move took the longest time.
The guys where very friendly and helpful. I did miss having the older more experienced man we have had in the past.
I was devastated after a long hot day to discover my grandsons mattress had been left behind ( obviously a oversight from the guys ) . I had to arrange a friend to pick it up the following day.
I love Conroy removals and will always use the Townsville branch but next time would ask for a bigger truck.
Would Certainly Recommend Conroy Removals
Thank you for your much needed help. I would certainly recommend your company to my family & friends. Desley.
5 Stars
4 Stars
Teach The How to Play Puzzles
To whom it may concern. I found the old guy with grey hair. Apparently, he was their boss, not that friendly he had no people skills. However, the young guy's with the tattoos over his body was a fantastic removal he was very fast and loved his smile. As for the third person was bit clumsy but happy personality. You need to teach those too old people how to put furniture inside the house because if I didn't show them how to put my couch inside, they wouldn't find out how to put my couch inside the house. If I had to use removals again, I will still choose you people but not this to old Men, unfortunately, perhaps if you teach them how to play puzzles hope they will learn them better how to fit furniture inside the house.
Thank you
Kind Regards
Dashe
Zero Respect for our Goods
It might have been the way our goods were driven over the front door threshold on hard trolley wheels (that sounded as though the door frame would break) or the fact that one of the crew dropped a large stack of boxes after overloading the trolley at least once. But the number of broken items delivered is the worst I've ever seen after moving house internationally and self packing at leat four times in the past 15 years. The fact that the LCD TV was delivered on its side in its original box which clearly demands the correct orientation, or the holes in the mattress bag made by the idiot mover in his haste to drag it onto the truck are evidence of the incompetence of the pickup crew. Clearly there's no way I could recommend or use Conroy again. The friendly customer service does not compensate the fact that Conroy's movers have zero respect for their customer's goods.
4 Stars
1 Star
It took two guys 2 hours to load and 3, yes 3 hours to unload due to one of the guys being sick and having continual cramps in his arms, hands, even his stomach!! So what should have taken just over 3 hours, took 5!!! I talked to the guys about ‘productivity’ and said I would not be paying for 5 hours and as I hadn’t been informed about paying ‘depot to depot’, I would not be paying that either. I even drove to the chemist, spent $14 on Hydrolite to help this guy. The other guy did work hard, but I was also unloading the truck to help out. This was a bad experience and I will not be using your company again!!!!
Quick and Efficient
Guys were absolutely fantastic, quick and efficient they were also extremely tolerant of my two young toddlers. Were very happy with everything that your company and the guys did for us. The only thing I would say is that we ended up doing serveral loads on our own if we didn’t do that we wouldn’t of been able to fit everything into the truck.
Very helpful hard working men