Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersHas the capacity to be a great job but the admin in a little lax at times.
The packers and the lifters were both a credit to the move.
I don't intend on moving overseas again but will refer your door to door service to others with the proviso that it is not a guarantee that no damage will occur. I had one of my bedside rimu drawers timber 2cm x 6cm gouged out on the front panel of the side/leg. The packaging was damaged and I was not able to locate the piece of wood. Communication re status of the goods I can not fault.
Our goods arrived on time, as arranged. However, we were sad to see that our leather couch had a long deep cut from when they unwrapped it.
I have moved many times within Australia because of my time in the Army but the last move we had quite a lot of personal items were broken and unfortunately thrown out.
Your moving teams on both sides of the Australian continent were extremely professional but that didn't save our items.
Oh yes communication needs to improve between you and the client very poor indeed.
I found communication and packing of my goods to be recommended. However I do not envisage moving overseas again. I will however recommend your company with the added note that not having damaged goods on arrival is a certainty. Prior to unpacking my 2 chests and a bedside drawer, I did note that there were tears in the packaging. On unpacking my drawer I did find a large chunk of the rimu timber 6 cm x 2 cm had been gouged out. No remnant was in the packaging. The location is the front bottom left hand side of the drawer.
My stuff arrived from the states. Then deliver to the warehouse where I met the removal men.
one of my rosewood chest of draws was not packed up properly. It arrived not in any packaging. Then they went to pick it up and the top came off. Then all the sides started to come apart. This was not packed properly and the cutlery inside was not packed up and wrapped. It as all just left in the draws. So we're all over the lace
I have a missing sculpture, it is important to me and require follow up to find out where this is please
My items came heavily damaged. I couldn't recommend this company.
The removalisits who unloaded my goods worked extremely hard on a very hot day. They were excellent. However in unpacking goods, there were a few unwelcome surprises. Most of my things were well packed but unfortunately some boxes were thoughtlessly packed and very haphazard. This resulted in finding an old family heirloom, a piece of Australiania broken. I was distressed to see it had been placed at the bottom of the box, had a heavy object inserted inside it,. The opposite of what you'd want. A few of my older objects arrived with ends chipped off. I think the packer must have thought their age meant it didn't matter rather than more care should be taken. Some furniture arrived slightly damaged. Luckily the majority of things arrived intact ...though I haven't finished unpacking yet. The things from my dressing table seemed to be just thrown into a box and jewellery spilled everywhere. So some good things and bad things. It's just a pity that the things that were broken also had sentimental value.