Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersTop quality work from start to finish, with little to no damage to the shipment.
Debbie in the Napier branch is fantastic, give her a pay rise asap.
Conroy removals was excellent in their service throughout the move. The 2 member team who came to our New Zealand house was excellent, showed up on time, they helped us with the packing and was very knowledgable with the procedure. The time it took for the whole deliver was just above 3 months which was bit of a frustration for us, but I can understand the complecated logistics involved in the move and lot of the components are not in Conroys control. The delivery team at Australia was also superb, informed me of the progress, placed every items insid ethe house carefully and assembled the furnitures for us. We will highly reccomend Conroy removals with our freinds
Absolutely wonderful service after we sorted the date change for pickup, but the drop off to the depot worked out better for us and all people we dealt with were very professional and accommodating. Dealings on the Australian side were also accomodating respectful and helpful. Will definitely be using again.
Removal guys were outstanding
Everything arrived safely in a timely fashion
Can highly recommend your services as the best move we have ever had. Everything went smoothly and your staff are so friendly and Willing to assist any questions I had. I was expecting my boxes to arrive in 2 to 3 months after leaving New Zealand in mid December and was so surprised and impressed when I took delivery in Australia on the 15th January expecting an even greater delay over the Xmas period. All goods arrived in perfect condition despite there being quite a few ceramic items. All the stress of our move was made so much lighter by Conroys and I can't thank you enough. The rest of our family will be moving over shortly and will be calling you for your services
My items came heavily damaged. I couldn't recommend this company.
Excellent job done by the Conroy team, very professional and efficient, would highly recommend, thanks very much.
We moved from the USA to Canberra, Australia, and Conroy were the best link in the chain for sure. The guys that delivered the goods were fantastic --- fast, friendly, professional, helped unbox/unpack our stuff quickly, and took away most of the packing materials right there and then. The initial information provided by Conroy re: our good arriving in Australia and clearing customs etc. was timely and accurate. Only minor quibble was that communication re: delivery dates/timeframe dropped off somewhat between our goods being cleared by customs (November 2022) and the eventual delivery of our items (Jan 2023), but I suppose the Christmas period may have affected this.
My goods came damaged and boxes were damaged due to heavy items stacked on top. Australia side of the service was good feedback would be to issue movers with client interaction training about damage goods. New Zealand side of service was shocking admin staff were confused and made us lack confidence in the service. NZ movers staff were great they need a pay rise. Custom side of our service was excellent no issues released with in a week and delivered to us with in 2 day. To sum up I would use them again just won't do owner packed items as Conroy packed items were clearly treated with extra care.
Everyone has been so great, the guys who dropped off our belongings and the guy who came and picked up our boxes we're so friendly, this whole experience has been amazing. Our belongs were packed perfectly, nothing was broken. Honestly 10/10 service.