Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent
Great job
The guys did a great job. They said they would be here at 7am and that's exactly when they arrived. Carried out their job fast and with a smile. Well done Conroy
Good
Good communication on both sides of the Tasman. Well packed and delivered on time.+++
Awesome
Moved from Sydney to Levin NZ absolutely amazing from the pre assessment to the uplift the communication throughout to the delivery the guys at both ends were absolutely amazing. Kim in the Sydney office was also so helpful with all the questions I asked, everything delivered in perfect condition awesome stuff Conroys you made our move home easy.
The delivery was on time and the service was friendly and good. However, is it not possible for customs clearance and quarantine time of 3 to 5 weeks to be speeded up?
Fantastic
Your two fellow were fantastic: James and his mate - I think it was Sam - I think they work with you under contract. They were very caring, easy to talk to, and nothing was too much trouble. Great team.
Amazing
Amazing service and the best price all around. Thank you guys for making my move stress free!
Overpriced, I spent over $600 AUD to send my clothes over. I needed to fill in so many forms and my bag was considered to not be personal effects because I hadn't had all my clothes for 12 months which doesn't make any sense - people buy things overseas all the time and if it can come through on checked luggage with me it should be able to be considered my personal effects coming through customs especially as it was only clothes, then I had to pay $200 extra to get my bag checked and didn't get a valid explanation as to why. I sent my bag from the UK in February, finished my forms in May and my bag didn't arrive until mid September, the tracking form just says pending and doesn't actually tell you where the bag is or when it's arriving. I'm upset with the customer service and how much I had to spend on the service itself, I will never send another bag overseas again and would never recommend it to anyone I care about.
The Service I received from start to finish was excellent. Staff in the office, on the phone, and the staff that uplifted the items from Ashburton were friendly and helpful in all aspects.
The delivery was completed as promised.