Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersAmazing service
100% Satisfied
From the first contact with Conroy Removals to when the guys drove off with the delivery truck our overall experience and service was fantastic and 5 Stars. We saved heaps of money for our interstate move from Victoria up to the Sunshine Coast Queensland. Justin, our initial Move Coordinator, answered all our questions promptly and even did a video walkthrough for our storage unit.
Janelle organised with both the Melbourne removalists team for our 20' shipping container to be uplifted and then with the Brisbane removalists team for the delivery.
John messaged us the morning before the uplifting and kept us informed about their arrival time. He and Paul were fantastic and professional as they expertly assessed all of our house goods and then just like tetris loaded everything with care and filled the entire shipping container so nothing could move during transit. They finished by lunchtime so much faster than we expected.
Wayne contacted us before the delivery day and was in constant contact for our Delivery time. They arrived and quickly, carefully and efficiently unloaded all of our 296 Items and had us use their iPad to check off each item and let them know where we wanted it placed. They finished by morning tea and were very friendly and professional. Nothing was damaged or lost in transit and our family was 100 percent satisfied with our entire moving experience with Conroy Removals, and would highly recommend them to anyone who is moving.
4 Stars
I would have appreciated more updates on the status of my delivery.
Quick door-to-door service
Quick door-to-door service. Happy with the end result.
4 Stars!
I would recommend the company to everyone
Very happy with the service. I would recommend the company to everyone. It all went smoothly and the two young men who delivered my items to the door were well mannered and very courteous.
4 Stars!
All items trasported safely and with no damage. Care was taken with the delivery.
Minor points of irritation were around communication and delivery.
The failure to contact us re delivery other than an email with three working days notice telling us the date of delivery and the implied expectation we could work around this date. A phone conversation would have been a more courteous approach and what we were expecting.
Additionally. the day before delivery a time frame was communicated, yet on the day with approx an hours notice the delivery was brought forward by over two hours. A good thing my husband worked from home rather than the initial plan of getting home mid-afternoon which would have been too late.
Delivery people were very polite and respectful
The communication via email was efficient and the delivery people were very polite and respectful. The process for bringing things into the house was efficient and calm. Thank you for a good delivery! It was however inconvenient that the time slots were limited to weekday mornings. We felt disappointed to have to pay hundreds of dollars more to have it delivered on a Saturday - though we understand wages are higher on the weekend and this is fair. But $400? We were pleased it could be delivered on the first Saturday, thank you.
Fabulous service
Fabulous service. I was given regular updates about where my parcel was, and who the person to contact me next would be, and their details.
Exceptional service from start to finish
Exceptional service from start to finish. 10/10. No faults to give.
Polite, efficient and helpful
Conroy kept me informed with regular updates of my shipment. They were very efficient with the transport of goods from the Brisbane to the Melbourne office. The Melbourne team were quick to respond and deliver the goods. The two delivery crew were very polite, efficient and helpful.
The service was 5-star
These guys were amazing. I was all over the place with what I needed and they took the time to step me through the inventory and the process. The price was exceptional and the service was 5-star. The pick up was smooth and transport was quick. I met the truck on the other end and the guy unloading could not have been more helpful. I have already been recommending Conroy's to everyone and will use them again if we need to move. All our items arrived in perfect condition.
Thank you team. I honestly cannot fault the service I received, from the initial quote visit in Sydney to people coming back to pick up boxes once I had unpacked.
Amazing service and I wouldnt hesitate to recommend Conroy to anyone moving. I might end up using you again if I decide to move back to Sydney!