Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersWould recommend again. The moving guys were great and moved our items no problem
We received a well organised professional moving service, though appreciated the option to pack our boxes ourselves. The pick up crew were personable, efficient, and took care of our belongings. We received regular updates on the status and timing of our goods while in transit, which we appreciated during this time of delays. At the Christchurch end it was disappointing that Conroy's didn't have the capacity to deliver to our house before Christmas, but we appreciated that Conroys allowed us to self pick up and refunded us an amount that paid for our truck rental. That's really great service at a reasonable price, thanks a lot!
Your local representative, Glen Hankins, was just fabulous to work with and interact with. He went out of his way to ensure that we received our belongings in time for Christmas. And the two men who delivered our container on Christmas Eve - Daniel and Collin - were friendly, efficient and organised during the unloading process and were a pleasure to work with. I had heard horror stories about shipping companies from so many people in my FB group with items being stolen from the shipment or damaged in transit, but NOT with Conroy's. EVERYTHING arrived safe and sound. Thank you...
Did a great job on the removal arrived at departing house and arrival house on time of the expected arrival . Came in packed and strapped any items there need to and done with a very jovial positive attitude. Great team of guys
When I first contacted Conroy Brisbane I was told they don't hire containers tht I had to buy one so all up including packing etc I was under the impression I owned a 20ft container oh how wrong was I apparently I picked up the conversation wrong.
I was under this impression for 12 mths then I was told by Conroy NZ tht all my stuff was being delivered by truck I was quite taken bk by this and was told to contact Conroy Brisbane and spoke to a salesman but of course I'm wrong and picked him up wrong to which he should have said u have brought the space of the 20ft container not the container well he NEVER said tht originally.
so I'm not a happy customer at all as I didn't even pack a whole house to move granted I filled the container.
in my eyes and others I should be in titled to what I paid for,I have asked for original itemised receipts to which I know the first quotes had container on them etc BUT of course I haven't been given these just the receipts of payments.
I do have emails but did have phone calls as well the first quote stated tht container would be delivered to my NZ address so reall what does tht tell u?
Friendly and very helpful staff.Packages arrived safely in excellent condition
The whole process has been so smooth. Excellent service from Justin who did our quote (which was spot on) to the removalists Leon and Darren who did an excellent job. Thanks guys.
Absolutely Awesome Service right from Blenheim NZ where my journey began.Getting a quote from them at my short notice collection of my gear 2 weeks later, fast efficient packing of gear,great communication between Conroy Team Members.Regular email communication giving updated ETA of consignment arrival in Brisbane.Upon arrival I received a phone call to arrange delivery. Delivery on that day in Cairns as promised by once again a wonderful team.Have already recommended to a friend in NZ who's moving to Cairns next year.
Thanks so much
Pleasantly surprised after hearing so many horror stories about other shipping companies. Our stuff arrived more quickly than expected, and mostly on intact (a few broken things but could be due to packing error rather than shipping issue). Very appreciated!
Conroy's representatives were responsive & helpful at all times. My move was initiated early in the pandemic, & finally moved ahead about a year after 1st contact, due to travel restrictions. Conroy's kept in touch throughout. The packing process was smooth & efficient. My goods are stranded on docks in my destination country, but the local shipping agent associated with Conroy's , has also been in regular contact. Covid is the only culprit in the delay. Through an emotional process, during a difficult time, Conroy's were professional & supportive. I would definitely recommend their services.
When goods were transferred from truck to storage shed, one of the guys informed me that a small package, item 105, was "floating" amongst the other packages and appeared to be smashed glass. It was in fact the glass shelves that belong to the hutch. All remaining item are still wrapped and unchecked.