Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThe move went pretty smooth. There were a few confusing emails sent at times and I wasn't called in advance of delivery as I expected but my stuff arrived mostly intact with minimal breakages. The packing was excellent.
Very good communication and delivery people were great .
It's been a pleasure working with you all
A bit disappointed because one of our frames wasn't packed properly and ended up broken. It had our children's hand casting so was really heart breaking to see it all in pieces. I had mentioned about it on pick up and had requested for it to be handled with care which I was assured it will be.
Dealings with the office were brutal .The representitive we were assigned was grumpy and incompetent .We were quoted random invoices charges to get our delivery and when called to get clarifications on the charges the representitive could not tell us why or what the charges were for . Representative would not put us through to manager to solve issue . Eventually with outside help we were given a credit NOT an invoice and our good were delivered .
My only disappointment was the delay in being contacted to arrange delivery at destination - despite communication telling me shipment had arrived and I would be contacted to arrange delivery I actually only received a call after I had emailed to follow up a week later. But once received delivery options were flexible and once date set delivery was prompt and communications were great!
Awesome service from start to finish. Easy-going and friendly to deal with, quick responses. Conroys made the whole process such a breeze for me. Customer service was absolutely excellent and helpful - especially as I had never freighted internationally before. I would happily use Conroys again !
Everything went as expected. Gary and the guys were very professional and friendly. Pleasure to do business with.