Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThey were late
"They have been so easy and efficient"
I am so happy we used Conroy to bring the remainder of our personal belongings over to our home in Brisbane. Conroy packed everything up for us and delivered it to our doorstep within a few months. They communicated with me the whole way through as to each stage my items were at. They have been so easy and efficient to use and we are so happy with the outcome. Thank you!
5 Stars
very helpful to manage changing regulations. Keeping me updated all the time, much appreciated
5 Stars
"Thank you for making things seem so easy"
Moving countries is always a stressful process but your team made it anything but.
Thank you for making things seem so easy is i was ever to move again your company would defiently be my first call.
"good until all my things arrived"
The service was good until all my things arrived and a lot of my things were damaged . After trying to claim insurance through Conroy’s my settlement offer has been super low and offending. I understand that damage sometimes occurs however some heavy items have clearly been placed on my dryer etc and now I have to live with all my belongings dented as they won’t be replaced or fixed. Not happy. Also I was told that someone could come back and pick up the remaining boxes which I have contacted Dunedin about but have yet to be given a date, I sent a follow up email but yet to hear back.
5 Stars
Highly recommend, great service, continually informed of progress of shipment. Will use Conroys again.
4 Stars
Service was very good. I've used it twice and each time lost a parcel . I've had one missing box each timeand poor communication regarding it.
"not just a company wanting our money/service"
I really appreciated the advice we got from the first meet as to best ways to get things back to NZ that wasn't going to cost the earth. Felt as though there was an understanding of what it really takes to move countries (not just physically and financially), and not just a company wanting our money/service.
"the team who delivered everything was fantastic"
I was not there when our goods arrived, but understand that the team who delivered everything was fantastic. Thank you
Not delivered yet
Our boxes have not been delivered. I followed the link on your courier link and they have refused to collect/deliver the boxes as they exceed their parameters.
I have not been contact by your company reference to this.
The weight and size of the boxes has been available for months so I am surprised.
Can someone please respond to my feed back.
Regards Michael
The people who I received the quote from were fine. I was booked in for a 7am start had the confirming phone call the day before. The men who did the move showed up at 7.50 with no prior phone call to say that they were going to be delayed. I went around to the depot to see what was happening to be told they were running late they’ll be there soon with no apology.
Meanwhile food that I had taken out of my fridge before 7am was defrosting.
Hence to say I was not happy.