Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"well worth using for an overseas move"
5 Stars
LOOKED After by Megan very well. From start to finish
"Multiple items missing and damaged"
Multiple items missing and damaged. Have emailede-a complaint but would appreciate contact asap as there is well over a thousand dollars worth of items missing or damaged .
5 Stars
5 Stars
Great communication. Very efficient service. Very friendly staff.
5 Stars
"Polite helpful and also made it fun at times"
Polite helpful and also made it fun at times even though it can be a bit frustrating
"I never bother to complete feedback forms"
I have to admit I never bother to complete feedback forms. I was so impressed by the interstate furniture delivery service guys who delivered my furniture I want the Conroy company to know, and recognise the professionalism, patience and positive attitude of the “hands on staff” in their company. Would highly recommend the Conroy Servive to everyone and would not hesitate to use them again. A+ Service and better priced than all other quotes I received. Thank you - Andrea V (Brunswick, Vic)
5 Stars
4 Stars
5 Stars
Communication was Excellent but better care could have been taken
- Communication with the office (Jay-Anne McQueen & Jenna Boardman) was excellent. We received prompt and friendly emails and phone calls.
- Our shipment was authorised for delivery on 1 Nov, and when we were contacted to arrange delivery (the same day) we were told that the earliest option was 7 Nov. We would have loved to have received our shipments a few days earlier.
- We felt that one of the movers (I think her name was Jessica) could have been a bit more careful with some of our boxes. We noticed this especially when she unloaded the box that held our PC tower (it was in the original box, so it should have been obvious that it was fragile!) from the truck onto the trolley. This happened with a few more boxes too - some of which held crockery etc. None of the items were broken, but we were a bit worried!
- Both movers were very friendly, and offered to help assemble some furniture. We asked them to assemble the bed, which they did happily. It was also really nice that they helped collect the plastic padding/packaging materials and took these with them to be recycled.
Excellent Company, highly efficient and well worth using for an overseas move. Thanks so much:)