Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"The speed and efficiency of George and Ian was amazing"
"job well done"
Whole delivery process is well informed from shipment arrival, Customs clear, quarantine and final actual delivery on site. The delivery guy is polite and professional, job well done.
Left somewhat satisfied
The move at the Auckland end was very bad. I left a separate review on the packing. Some items were damaged, due to packing. The Auckland team could learn a fair bit from the Perth team. On the receiving end the communication could have been a bit better to state the stages for us with approximate timelines (I know they vary, but a ball park figure would have been great). When bringing belongings to townhouse one of the gentleman looked unfit to do the job as he got very tired at the beginning. He also sweared a lot in front of children. I understand it happens, but could be managed to a certain degree. Other than this, we were satisfied with the delivery.
2 Stars
The damage we had done to all our concrete surface was way more than acceptable. We were told this furniture should have been crated and not wrapped. We had so many nicks and chips and dents on multiple items. Not enough care taken and a very casual attitude. We have claimed and are reasonably happy with the settlement so we don't have an insurance complaint but you surely have a duty of care and this was most certainly breached.
5 Stars
5 Stars
3 Stars
Vlaued the guys that unloaded in Sydney - quick nd nice and helpful - was a bit miffed at the communication regarding state of crate after landing in Australia.
"Everything went without a hitch"
I appreciated being kept in constant touch about the arrival of my shipment. This was very useful for my planning purposes. Everything went without a hitch. Thank you!
4 Stars
"Very little breakage"
Very little breakage, but what did break could have been prevented with a bit better approach. One small box, the fellows had ringed the interior of the box with rigid breakable items...and they all broke. Another one, there was a ceramic rabbit that was packed on the bottom of a box and the fragile ears were not wrapped, that snapped. Otherwise, all cam e in as expected. The crews on both ends of the move were professional and friendly and the office staff, very helpful.
The speed and efficiency of George and Ian was amazing. Considering the heat of the day they worked tirelessly to get the job done. This is the second time George has been part of my removal team and both times his professionalism and cooperation has been faultless.