Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"I feel things could of been communicated better"
4 Stars
5 Stars
"Kudos Conroys"
This is the 2nd time that Conroys have been used.... They are amazing... they will keep in touch and your precious things will arrive intact. I had used a major carrier before I ever used Conroys , and I can tell you they will do it well. I will never use anyone else but them again. Kudos Conroys.
"Great service Conroy"
Our experience with Conroy was outstanding. The customer contact with Leah Winch was nothing short of excellent! Professional, personable and prompt and we genuinely felt that our move was in safe and sure hands. The "boys" who delivered our shipment were great, well organised, helpful and very easy going, nothing was a trouble. We would, without hesitation recommend Conroy for any relocation. Coming from Europe, it was a refreshing change dealing with a company that followed up, kept in touch and were reliable - the one issue was dealing with the local removalist company, on the day of the uplift. There was a communication "failure" which we had to wear. There was a significant positive contrast dealing with an Australian company compared to a European company. Great service Conroy, thank you once again.
5 Stars
5 Stars
"Amazing experiences"
This was our second time using conroy to ship our things to nz. Amazing experiences and 5 star communication..thank you again
5 Stars
janelle is always a pleasure
"Good service"
Good service, not sure if any items are damaged, as no time to unpack, 2 boxes and packing of a chair were very damaged.
5 Stars
We were happy with the service, good communication, delivery without problems. can only recommend
"service was absolutely excellent"
The only reason for the four rather than a five was the delay in correspondence after my goods arrived in Australia and had cleared through customs and quarantine- it was some time after this that I received my goods - this was not a concern to me except for the fact I had to follow up the contact as I had been told 1-2 business days and I had to follow up after a week to receive an update. Other than that the service was absolutely excellent.
Lee was great when he came to quote us and answer questions regarding our move, however , we had to take our quad bike to the depot separately which was an hour from our house. The drop off day and time was arranged, only to find no one at the depot when we got there. After making phone calls someone met us there to make drop off.
The packer we had on the first day was fantastic and so efficient . Second day we had 3 blokes who turned up at nearly 11 due to a truck break down. We ended up leaving them to finish packing and were meant to get a call when they were done. Which didn't happen. The next day which was settlement, we found our garage full of boxes and many things not even packed.
I feel things could of been communicated better. They were not majors..but at an already stressful time. It really didn't help.