Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
89%
Took longer than expected
"Amazing service"
Amazing service would use again and definitely recommend 
5 Stars
"very professional"
Conroy Removals were very professional. Our International move was seamless between our reps from the Philippines and Australia. The team in Australia delivered right on the agreed date and time and the handling team very friendly an efficient. Thank you!!
5 Stars
the guys were great. very quick and helpful.
"Very pleased with Conroy"
Very pleased with Conroy from the excellent communication all the way through to the delivery of our container with the friendly, efficient team unloading and helping to unpack. Thanks
"You will not regret using them for any move"
Highly recommended !
From the start of the moving process from quote to removal Conroys have been excellent to deal with.We moved in September from Mandurah to Aveley with Conroys and found them to be very professional right from the start.The guys that moved us ,Shane and Kevin where very polite,professional in there approach to us and we had lots of laughs throughout the day.There packing and removal of our items from the apartment to our new home was just the best as they paid lots of attention to moving very carefully around the house,walls stairs and doors to avoid any possible damages and used the correct trolleys to move these items around,They sure knew what they where doing.Our move took 6 hours but was worth every dollar spent.Thanks Conroys.You will not regret using them for any move !
4 Stars
Very Good
5 Stars
Megan and Jenna at your office were most helpful. The men who delivered our furniture and belongings, Will and Pete were excellent and efficient, I would request them if I were to move house, they are a credit to your company.
4 Stars
I received 'updates' from several different people at different stages of the delivery process but never given a solid date of delivery until 2 days prior. This gave me little time to organise for someone to be home at a specific time within 2 days. Better communication of an estimated date would have gone a long way.
"the service was acceptable"
Although overall the service was acceptable, communication was quite poor. We were not contacted when advised we would be, had to chase on several occasions, waited in all afternoon and evening and no one turned up with no cummincation. The gentleman who delivered our items was professional. Our items were also delivered in two separate visits as they forgot to collect the items that were checked by quarantine. The UK service standard however, was extremely high with quick, professional communciation and took the hassle out of moving our items.
My shipment arrived stinky
My shipment arrived with a strong smell of cigarrettes permeating everything as well as a musty-moldy odour. I have had to launder the clothing up to three times to remove the smell and several items of soft furnishings and bedding could not be salvaged and had to be discarded. As a non smoker, I find the smell particularly offensive and am concerned how such a strong smell could have permeated my shipment. I will also be advising the movers contracted at point of origin, Ellis Moving and Storage, to inform them of the condition of my shipment upon arrival.
Sincerely,
Zina Richardson
We were told 5-7 weeks, it took 11. Our shipment appeared to get stuck in Townsville for weeks because there were no scheduled trips to Cairns. It eventually got delivered by a completely different company (who were lovely). Communication was bad, I had to phone multiple times for an update. Disapointing as the NZ side of things was great.