Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Communication
5 Stars
5 Stars
Very pleased,, most definitely recommend to others
4 Stars
5 Stars
Matt came to do the original inspection and then all day for the pre pack. I expected him to be there for the move day, as he said he would be. Absolutely no issue that he wasn't but it would have been nice to get a call or even just a text from him just to say that he wouldn't be there but xxx and xxx would be looking after my move for the day.
3 Stars
Delivery took forever once it was cleared and ready in Sydney. I also only got a few hours notice of delivery mid week, which made it really hard to re organise work to make sure someone was home to receive the delivery. However the two that did deliver my boxes were absolutely lovely!
3 Stars
Service went smoothly, staff was super nice. The backoffice support could improve in two items:
- Email responsiveness: be quicker to respond to emails. I would normally expected a 24 hour SLA, or proper notification of OoO situations.,
- Single PoC: Having to deal with multiple point of contacts is not useful, and a bit confusing. I got replies to my queries from two different resources within Conroy. I can't name a single person that I could deal from day one all the day to the end.
4 Stars
Other than still having to arrange to have moving rubble removed, everything went well. Communication was great and the team arrived on time.
Excellent
5 Stars
My shipment arrived in excellent condition and in good time. All through the process, I was kept informed of the status of my shipment.
"Incredible!"
Incredible! I have never used a moving company before so didn’t know what to expect or what to do. I can’t thank everyone there enough for being super friendly, helpful, informative every step of the way and of course great with the actual move too! Couldn’t recommend them highly enough! Great team job guys!!
Made My Move Easy
Have felt confident from the beginning till the end. The guys who unpacked were very helpful and kind and worked so hard to unload and take all materials out again. The process was smooth sailing from the US to Sydney. Thankyou very much for making the move easy.
At every stage, you kept me informed as to the progress of my goods right on through to the delivery in Sydney. You are efficient and polite and your service is excellent. I would recommend you without hesitation.