Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThanks
Initially I was impressed with the service I received from both the New Zealand and Australia offices. Unfortunately when our possessions were delivered there were quite a few items that had been damaged or broken. It was clearly obvious that one box had been dropped because everything inside was broken. A lamp that had been packed by Conroys when they collected our possessions in Whangarei was completely crushed, which was very disappointing. Such a shame that I'm left feeling very disappointed by your company.
Great team
Great team of people working for Conroys. Everyone was so polite and was pleased to experience real customer service again!
Just a couple of hic cups , a shoe stand was broken (which I can probobly repair ) and the drawers are jamed in the Entertainment Unit. I have reported this to your office.
On time delivery, good in time management and response. Keep it up
Submitted a complaint - not satisfied with Conroys response.
My complete sound system/ record player was damaged. It is my favourite item and has been damaged beyond repair. My lamp was also damaged which was annoying, but not the end of the world. The record player being damaged was so disappointing. The whole reason I didn't mind paying a premium price for my stuff to be shipped was so that I felt assured that my high end record player, amp, and speakers would get to me safe and in the same condition I left them. Not sure what I would do next time, but it has scared me to use this service for anything of value being shipped trans tasman.
Friendly
Very able, courteous and friendly staff!
Thx to Shane, Louis, Alfonso, Ben, Brooklyn and the other team members.
Great Service
Great service carried out from the start when Lee came to give us the quote right through to getting our furniture to our new home in NZ. We were advised at every stage with no hold ups. Great people to deal with on time with all paperwork completed for customs and no delays there as well.
The only thing is that we have 3 broken items which we need to contact Conroy's over as we are still unpacking boxes ourselves.
Top Marks Conroy's
Great team on all fronts. Thanks so much for making my move so easy and everything arrived just as expected (and on time!)