Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Awsome service"
"Excellent in terms of safety and condition"
Excellent in terms of safety and condition of goods when they arrived. No complaints there. However, it did take a long time to arrive after it arrived in Melbourne, then shipped to Sydney and finally delivered to Canberra. Seemed a very circuitous and slow route.
One Star
"positive experience for our family"
First time we've used a moving company to transfer our furniture internationally, was feeling a little anxious as we heard stories of poor customer service, loss/damaged furniture, huge costs including insurances. Thankfully we never experienced any and more than happy to recommend based on the following:
- Customer Service both in Australia and New Zealand - Excellent and courteous
- Follow up both Australia and New Zealand - Excellent and thorough
- Value for money - Excellent and was provided with options to get costs down
- Technical Expertise - Excellent, explained to us in "Layman Terms"
- Movers in Australia and New Zealand - Excellent, courteous and respectful of our homes
- Speed of delivery - Wow 22 Day turn-around and during their busiest period just before Christmas
- 10/11/16 - Furniture picked up from home in Brisbane
- 02/12/16 - Furniture delivered to our new home in Auckland
- Communications - Excellent throughout the whole process -
Thank you very much Team Conroy for turning this into a positive experience for our family, we appreciate your professional servcie and have no reservation recommending your service.
Regards
James & Isabel
"excellent customer relations"
Great service and excellent customer relations
4 Stars
I have already done this survey and have to say again how disappointed we are with the whole process once we hit new zealand. Ifeel we need some form of compensation but know that wont happen and im not even claiming on our breakages as i had already put quite a few of the thing in the bin I cannot believe we were meant to take photos and get quotes who has time for that. We paid heaps for insurance and we are no liars. Even our tvs dont go. We are just gutted with all of it.
5 Stars
5 Stars
"easy to deal with"
My first contact at Conroys was a guy named John Rowden. He was so easy to deal with and made my shipment easy. This was so different to the guys at Mainfreight who stuffed around and then said they couldn't do the job... dropped me in it until I rang Conroys...thanks guys
"were some damages to our furniture"
There were some damages to our furniture and some items missing. I had paid for a crate for my TV but when it arrived it was only in the tv cardboard with some of my duvet covers and sheets inside it. Overall, they did do a good job but could have paid abit of attention to detail on some of the items to avoid damages.
fantastic
Conroy in Australia are fantastic New Zealand end not so good
Awsome service they unpacked and took back empty boxes only one bowl got broken. I would definitely recommend conroy to others