Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Great team"
5 Stars
5 Stars
4 Stars
"Excellent service from GO to WHOA"
Excellent service from GO to WHOA: Prompt at P/up and loading on the Monday 29th August, both men worked well and quickly at this and nothing was too much problem for them. Then we had to get into action cleaning out the vacant property and loading odds & ends in our car, and left Townsville on the Tue 30th, came up here to Trinity Beach and tried to get this place ready, (as near as possible) to accept the incoming load on the Thur 1st Sept. As for delivery: although they were a bit under the pump for timing with their next job, they worked like Trojans on one of the hottest days we've had. I think the offsider was a Cairns local. They were put under unnecessary pressure also by a team of painters here blocking half the access to the unit with a machine which they promised me they would move before our load arrived. This necessitated the boys having to carry things a bit further than they should have. The only fault we could find was they didn't stay around to unpack for us (Ha Ha!) so we spent a fairly solid month on that, just about organized now. As per my recent phone call the empty cartons and folded packing paper currently down in our garage ready to pick up any time you are in the area
5 Stars
"not a happy crew"
The staff that arrived on the day were not a happy crew. They performed efficiently but surly. I did much of the unpacking of boxes as I asked them to remove as many boxes as possible. Some of the boxes they unpacked towards the end of the move the contents of the boxes were just emptied onto the floor. When I told them that one of the boxes had a broken mirror inside they removed the unit inside and left it in the yard with some glass on it and took the box away.
"seamless and hassle free"
Other than the delivery time taking a little while the rest of my experience with Conroy has been fantastic. Moving can be a stressful time, however Conroy made it so seamless and hassle free
4 Stars
5 Stars
"pretty disappointing"
Initially all was going well, then delays on pick up and pick up procedure changed. Then on arrival I was charged a large customs fee which even conroys were surprised with as I had a broker... then when the goods arrived to the final destination I watched the staff drop, throw and drag my my possessions inside the garage. Having watched first hand how they handled my things, it explained why 90% of my container were broken or destroyed. This was a pretty short review, there were lots of other issues in between the above, pretty disappointing.
Rob and Manny were helpful, professional and very customer focussed. Great team and ambassadors for Conroy.