Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"received regular updates"
"made a very stressful situation far easier"
Thank you very much for your friendly and professional manner in handling our shipment from overseas. Your understanding and assistance made a very stressful situation far easier to overcome and achieve our goals.
"In general very happy"
In general very happy with the service received (pick up and delivery all on time and items in good condition at their destination). The only reason for 4 stars vs 5 was that I wasn't at least warned of the possibility of an additional ~A$400 'extensive inspection' charge at the Dubai/Abu Dhabi end - even knowing the possibility of this additional charge would have potentially changed how much/what was shipped. Granted that your final quote specifically excludes inspections however forewarning would have gone a long way to easing the pain of paying an additional $400 just to receive our shipping in the end!
"very happy with all services"
Our belongings arrived on 14th Jan 2016. Everything went very smoothly. AGS Movers staff helped us with unpacking, collecting empty boxes and working to our satisfaction. We are very happy with all services we received in Australia from Conroy Removals and at our destination from company they have chosen for us at other end. Thank you very much.
Kind regards
Andrew and Anna
"5 x stars from my husband & I"
I found Conroy Removal services excellent. As i was moving from NZ to Australia & had basic knowledge of customs procedures, they were very informative & helpful from beginning to end and kept me informed on how my goods were tracking. Once delivery was made, the guys were charming, friendly & very helpful & for anyone moving from NZ to Austrailia I recommend to give this company a call. They get 5 x stars from my husband & I
"an absolute push over"
I was extremely happy with the service provided to me by Conroy, I received everything I needed to know and do for my move very quickly and was helped all the way along from start to finish in the process. Conroy turned something that I wasn't looking forward to doing into an absolute push over and sorted all the paperwork for my departure from Oz and my entry back into NZ... and I've already recommended them to my mate who's moving back to NZ from Oz in 12 months time.. thanks again for the big help..... Tom
"delivered promptly"
Our goods arrived in Australia after 3 1/2 months. We were notified when the goods passed through the various stages and were delivered promptly.
"very impressed by the packing"
I was very impressed by the packing of my furniture, and goods, in Athens, The removalists,were very professional and packed my belongings with great care..
"always prompt and professional"
Sharon delivers outstanding service and is always prompt and professional.
5 Stars
"I have given you a 4 star rating because..."
I have given you a 4 star rating because of the deplorable customer service I got from your dispatcher. Pick up had to be rescheduled because of his incompetency. He sent the truck to Pukekohe for pickup instead of Takanini. I waited for 2 hours at the storage site but alas you guys did not turn up. He said 'because of logistics' the pick up would be delayed. This was after my second phone call to him. Very rude staff you have got. When I questioned him about not informing me earlier, he said your company has two hands therefore you don't call customers. Very busy. If I had time on my side, I would have definitely pulled out of this arrangement. Every other staff contact was Great. I know you would do anything about it but at least I can raise this concern and hope the directors get to read it.
"on time!"
Polite friendly and on time!
This is the second time we have used Conroys for an International Relocation and we were very impressed with the improvement in communication this time. We received regular updates and even though there were delays we were well informed throughout the entire process. Thanks for making the move go so smoothly.