Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,392 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"Better quotes"

Review for submitted on 9/09/2016
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Better quotes on price rates

"delivered with no damage"

Review for submitted on 9/09/2016
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Great service, got our staff delivered with no damage, and great communication too. Thank you very much.

"really friendly and helpful"

Review for Moving Locally submitted on 9/09/2016
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Thank you very much. The communication between Swiftrelo in Hong Kong and Conroy Removals was excellent. Tim & Colin were amazing on the day, not only were they efficient, they were really friendly and helpful. 

 

"great communication"

Review for submitted on 9/09/2016
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Awesome service...great communication. ...happy to help in anyway.no dramas at all....highly recommended

"very helpful"

Review for Moving Overseas submitted on 8/09/2016
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very happy with the service from the initial quote to the end of delivery.  The ground staff were fantastic and very helpful in a professional manner.

"Very well organised team"

Review for Moving Overseas submitted on 8/09/2016
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Very well organised team, efficient and extremely helpful - would certainly recommend them to anyone I know who is moving, whether interstate or overseas.

Response from Conroy Removals:
Dear Christine, Thank you very much your kind feedback, it was our pleasure to be of service. All the best - Conroy Removals

5 Stars

Review for submitted on 8/09/2016
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"lots of items damaged"

Review for Moving Overseas submitted on 7/09/2016
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Upon unpacking lots of items damaged due to being packed together with heavier ones, Computer printer possibly ruined after being packed upside down and ink leaking out some older items with sentimental value attached broken. Two LCD TV's packed together with keyboard in the middle, not the best idea???

Still waiting for some items to be delivered by UK agent?

Response from Conroy Removals:
Dear Colin, Thank you for completing our customer review and providing your feedback. It is most regretful to hear of the damages sustained to your goods, this is far from the desired result. Your file has been referred to management who will be in contact with you to address. Kind regards - Conroy Removals

"Great service"

Review for Moving Overseas submitted on 7/09/2016
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Great service from everyone in Perth and Auckland. Very disappointed though as breakages occurred after MPI inspection and as these are less than excess, we cannot claim. More care needed when repacking after inspections. 

Response from Conroy Removals:
Dear Carol, Thank you kindly for your review and feedback. Your comments regarding repacking after MPI inspection are well noted. Please accept our sincere apologies for this. With kind regards - Conroy Removals

"Complacency"

Review for submitted on 7/09/2016
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I moved from Texas to Morangup WA. There was no care taken when transferring shipment from the container I packed to the container in the wharehouse to await customs and quarantine inspections. My floor loom was upside down even though it was labelled FRAGILE. Boxes of books (the heavy items) were thrown on top of lighter boxes. The whole pile fell on top of the guys unpacking it when it got here. Having promised the delivery on Sept 1st there was going to be a delay (for no reason except inefficiency) until Sept 5. The tantrum I threw had results but should have been unnecessary. BTW the shipment was cleared for delivery on August 26. Why does it take so long? I am guessing your company does not want to improve its customer service. Complacency will not get repeat business. I have informed the USA company of my issues this end.

"high efficiency"

Review for submitted on 7/09/2016
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Good services. All the team members nice and high efficiency. Good jobs guys

"most helpful"

Review for Moving Overseas submitted on 6/09/2016
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The team at Conroys were very efficient and most helpful in all areas.

Response from Conroy Removals:
Dear Christine, Thank you very much for your kind feedback and the opportunity to be of service. Kind regards - Conroy Removals

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